Ordered a used radio for my daughter's 2012 sonata. What they listed as a 2012-2015 Sonata radio was actually for a 2016-2017 Sonata. I paid for $40 for the radio and was told I would have to pay shipping to send it back. With UPS shipping would be $36 and $26 with USPS. Many similar reviews I will never make another purchase with them
JL
J & L auto R.
This company is a fraud
This company is a fraud, selling parts what they never have, waiting more than 7 days for a part, and never got. when I email then , they said that they dont know where is the part. shame on you Guys. I hope everyone reads yours reviews before place any order.
TG
Tomy G.
they send the wrong parts
they send the wrong parts. Took over 2 week to get it . 100% their mistake
paid 59.00 for parts 29.00 shipping.
had to paid 22.00 to shipping back with tracking then only got 49.00 refund . i will never buy again from them and i do not recommend them.
JK
John K.
CRAP
CRAP! Sent the wrong part. Part that was sent was grungy. Did not answer the phone. Did not refund price when part was returned. Never pays return shipping. Never answers the phone. AVOID!!!
BK
Brenda k K.
I ordered a specific item for my Grand…
I ordered a specific item for my Grand Prix and it’s not wouldn’t fit, tried to return it and cost more then actual compressor I wouldn’t recommend buying from them
PF
Paul F.
Do yourself a favor avoid them at all…
Do yourself a favor avoid them at all costs they are master of taking your money and make it almost impossible to get it back...
SN
Sarah N.
Damaged part
They sent me a damaged sun visor for my Subaru-the mount is cracked and the visor doesn't flip up and down to block the sun. I won't order from them again!
JL
Jennifer L.
Took My Money, Then Ghosted Me. Here's How Their System Works.
Do yourself a favor and order from a different company. This place (oemusedautoparts1.com) is a masterclass in how to take a customer's money and then make it impossible to get support.
Here’s the story:
I ordered a part I needed urgently on June 26th. They had no problem charging my card instantly. But that's where the service ended. I received no confirmation email, no receipt, and no order number. When I check my account on their site, my order history is totally blank, as if I never ordered anything.
Now, here's the part every potential buyer needs to see. I tried to contact them everywhere:
Phone: I called the number listed on their website. It is an automated recording that instructs the caller to send an email to support@oemuap. It is impossible to speak to a human.
Twitter: I posted publicly at their handle, as their Direct Messages (DMs) are disabled.
Facebook: I posted on their public page and also tried Messenger. The Messenger bot just provides an auto-reply telling me to email support@oemuap.
Instagram: I created my own public post detailing the issue and tagging their account (@oemuap), as their DMs are disabled and their page is completely inactive.
This company has systematically shut down all standard lines of customer communication across every platform, forcing customers into a single email address with no tracking, no ticket number, and no guarantee of a response.
But here's the most deceptive part: that little "Google Customer Reviews" button on their website. It looks like a place to leave a public review, but it's a closed, invite-only survey system. You can only leave a review if they invite you via email after your order is delivered. It's not a real public review page—it's another dead end designed to silence unhappy customers.
So now they have my money, I have no part, and I'm left posting warnings like this. Avoid them at all costs.
If they actually manage to resolve this, I will update this review and all others. Until then, consider this your warning.