oemusedautoparts1.comReviews of oemusedautoparts1.com

The blinker lens was cracked and glued. Too many scratches all over and one major scratch. The picture was misleading and nothing was stated about the cracked lens.

Ordered what was supposed to be tested, used part. Apparently it was used and tested by the damn crash test dummies! Broken clips upon arrival and no broken pieces in the box which tells me it was packed broken. Absolute garbage company!

Avoid OEM Used Auto Parts (oemusedautoparts1.com) at all costs. They are a completely untrustworthy operation hiding behind a website. I ordered a part from them, and they completely ripped me off. They sent me a completely broken/defective part. They debited my account. The car radio for a Honda CRV arrived with out the face. Completely useless and non-functional. When I tried to contact customer service to get a refund or a replacement, they responded to the first two emails claiming they were going to resolve the matter. After that they completely disappeared and ghosted me. I had no alternative but to contact my bank. And initiate a fraudulent claim. They take your money, ship junk (or nothing), and then disappear. Check their F-rating on the BBB before you even think about giving them a dime. I am forcing a chargeback through my bank. Save yourself the massive headache and buy your auto parts from a legitimate, verified local salvage yard instead.

Very disappointed with my purchase. I ordered an overhead console for my 2013 Ram 1500, and the part I received was dirty and damaged in multiple areas. The condition was nowhere near what I expected from a used OEM part being sold to a customer. It got even worse when I tried installing it. The console became stuck in the overhead mounting area and was extremely difficult to remove. After installing it, the dome lights worked, but later my truck battery was completely dead. I can't say with certainty that the console caused the battery drain, but considering the condition the part arrived in, I am not comfortable reinstalling it or trusting the electrical components.I specifically bought this part expecting something usable that I could install and leave in the truck. Instead, I received a damaged, dirty part that caused me more trouble than it was worth. I'm going back to my original console and will not be using this one again. Based on my experience, I would not purchase another used part from this seller. Parts should be properly inspected and accurately represented before being shipped to customers.

One more negative review. Purchased a part it was not the right one. I wanted to exchange it or return it and buy the correct one. Followed their instructions and tried calling thevnumber but so far crickets. Do not waste your money. What you think you are saving by buying from them just turns into a more expensive deal. Super shady operation.

BUYER BEWARE!!! This is truly false advertisement. What you see in the add is not what you will receive. Then when you try to reach out to OEM to fix the issue,, you'll never hear back from them.

If I could give less than 1 star I would. The order process was fine the part arrived on time but it was broken and can’t be installed. After several emails back and forth promising someone would be looking into a replacement, almost a month later they stopped responding. No refund or further promises of replacement. Decent prices on the mirror and the color matched my car but the broken/missing mounting lug makes it useless. Looks like most reviews are one star reviews so what does that tell you?

Avoid OEM Used Parts at all costs! Save yourself the headache. I placed an order through OEM Used Parts’ website and never received an order confirmation, tracking number, or even a confirmation email. After waiting, I reached out through their online customer service portal to get an update on my order. The only response I received was an automated message acknowledging my inquiry. After that, I received no follow-up, no status update, and no response from customer service. I showed the charge from my bank, again to be met with no response. Communication is a basic expectation when ordering parts online, especially when customers are spending their hard-earned money and waiting on parts needed to repair their vehicles. The lack of communication and customer support has been extremely frustrating and has left me uncertain about the status of my order. Based on my experience, I cannot recommend this company unless they improve their customer service and communication with customers. I have also let my friends and family know of my experience.