flavio
the software is janky and takes some…
the software is janky and takes some time to master. however, the customer support was super helpful. they were responsive and even troubleshoot my task in order to make it work properly.

Web Scraping Tool & Web Crawlers for Data Extraction without coding ·Cloud-Based Web Crawling ·Data As A Service
Octoparse (octoparse.com) has 98 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Administration & Services · Santa Barbara, California
Excellent

Administration & Services · San Diego, California
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Administration & Services · Malibu, California
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Administration & Services · San Jose, California
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98 approved reviews, newest moderated first
flavio
the software is janky and takes some time to master. however, the customer support was super helpful. they were responsive and even troubleshoot my task in order to make it work properly.
T L.
If you want the software to do more than the basic stuff, it gets hard to impossible, even if it looks simple to do, maybe you have to think chinese... Though it`s possible, and then works well.
Phil C.
the programs are written in chinese- the reviews are fake- they dont return the funs and Paypal is closing their account but they keep on opening new ones with new email address. CHINESE SCAM
Putra
First they will make your refund almost impossible to get, if you pay through paypal. they refund you very small amount to make paypal detects that you already got refunded. I mean what kind of software cost this much per month Second, I have use their software, they ONLY can extract website with consistent amount of div, (but most data heavy website is an ugly ones). So it is very useless software. Im still unable to extract good data from the government.. so with that prices, better not
sendak
Good grief. I requested a refund within their 5-day window after finding a different program that met my needs. It took 3 emails back and forth to get a refund. (Each time, they asked me to give them the reason for the request. Not sure why they needed it in writing more than once. And they also took out a "processing fee.") It was disappointing and time-consuming. Usually, 5-day (risk-free trials) don't' require so much gymnastics.
Aisha M.
even though Octoparse is listed as a free tool for web scraping, their tutorials are tailored to specific issues and overly simple that you cant apply to different forms of websites. Also, the customer service quality is very poor. If you ask for help or guidance they intentionally tell you "I'm afraid I can't give you a free live tutorial. The cost of a live tutorial is $250 per hour. And it sounds like Octoparse isn't suitable for you. I'd suggest you look for something else". Unfortunately, their services cannot be tailored to different needs and if you stumble across any problem which is very likely they leave you with the option of you either leave or pay $250 which is extremely unreasonable for students like me. Do better Octoparse. Do not recommend. go save your time with another software.
Milly F.
The perfect data extraction tool I just downloaded the latest 8 version and they've made awesome changes to their product. These people really know what they are doing: the built-in web browser is compatible with Google Chrome rn, auto-selected data fields save me from writing Xpath, Cloud Extraction works great as usual, more new scraping templates are added to the list. They also opened up an online community. Great product, great support, great team.
Ashley H.
Ocotoparse is the best tool I've ever used. It's very friendly to the new users. I have used a couple of tools before like Parsehub and Scrapestorm, but none of those would compete with Ocotparse. Scrapestorm is easy yet it has difficulties to deal with complex and dynamic websites which most websites now have a high threshold on scraping tools. and Parshhub is able to extract from dynamic websites, yet it isn't as easy as Octoparse. In addition, Octoparse has tons of web scraping templates which allows you to extract data instantly without task configuration. I wish I've used this before.