OctalogoReviews of octalogo.com

Great Staff, always ready to help, great design team.

The absolute worst web design ever!!!! They are all talk and no response...I would highly recommend using anyone but Octalogo. They never even finished the job I paid for.

Great service and supportive team. Octalogo has provided us a great professional service for an affordable price for a nonprofit organization like ours. The Octalogo team assigned to our project is fantastic - starting with Ryan Miller who was very accommodating, and the project manager Mark Simmons who has been very cooperative and pleasure to work with. Nas

An overall affordable service. My project manager was Ferris Marvin, who helped me out throughout the entire conceptualization. Although the efficiency of the process could be improved by Octologo, Ferris was great at handling most of my queries. Thank you Ferris for all your assistance!

Wonderful staff of designers. I will be using you guys on all my design projects!

I am changing my review after successful completion of my project as agreed because I was a bit harsh on these guys, though at the time it was for good reason. Here's the deal: Yes, I had issues with my project, and yes it's completion was a very long winded process that was more pain than pleasure at times, That being said... I will not dispute the quality of their work! They created a really professional image for my new venture, and even as my account got escalated up the chain, OctaLogo kept its word despite my complaints. They called me, texted me, emailed me through the account, and so you won't be able to say that they don't communicate or at least try. As long as you keep up with the logo or website creation process on your end, these guys will NOT disappoint you. Do they need to work on their branding and communication styles? With some of their employees, yes, but they are a high quality company and I would use them again for any of my projects because they've proven they're dependable. I reserve 5 star ratings for flawless experiences from beginning to end, and this wasn't that....but 4 stars is a huge nod in their favor for righting both of our missteps and getting a high quality logo done.

Octa Logo Customer Serive: Octa Logo is the worst company I have ever used period. Any reviews you read on this company that are positive are fake. I have been working on a design with them since February and it is November and I have nothing. Sometimes it’s weeks before you get any response. So then if you want to talk to customer service , they absolutely will not help you and refer you back to the person who isn’t contacting you back in the first place. Design Work: I have contracted out over 100 designs and these guys are terrible. I you want something specific and customized forget it. If you are reading this and got work back from them, there are a thousand designers that could have done better.

Unprofessional work and conduct. Some of the logos they present on their website are quite nice, however, all they provide you is machine generated logos you can easily do for free on many web services. Their money back guarantee is useless. I paid with American Express and they refunded me out of courtesy. I am pretty sure that they didn't follow up with Octagroup as the process would be more expensive than the loss. This is how Octalogo gets away with it