OctalogoReviews of octalogo.com

READ!! If you have been scammed and neglected by this company, then maybe you would be interested in what I have to say. I am looking for people to join my class action against them. I am starting a class action against this company starting tomorrow and have already been talking to attorneys about this company. They are nothing but a scam and just wants your money. They will KEEP your credit card on file without your consent. please see my story of what they did down below. I have recordings and also email snapshots if anyone needs proof of what they did (just in case they come on here and make up a story). Look at their ratings on yelp reviews. NONE, ZERO, ZIP, POSITIVE FEEDBACKS. ALL 1 STAR... The reason why their ratings on trustpilot is higher is because they get the negative feedback removed.... I hired them for some bbcode banners to be made. $159 total. They said 48-72 hours time for this product to be made and they said I would receive the banners by end of day 2-12-2018 at latest. No response from them telling me anything about the banners not going to be finished. On 2-12-2018, I called them and told them i haven't heard anything about my banners and they "don't worry, you will have it by end of day". Then I mentioned something about a website and so they transferred me to a rep to talk about a website being built. They started being very forceful and then they kept cutting the price lower and lower and then came with a conclusion price of $350 for the website. I said OK and told them to send me an EMAIL ME THE PAYMENT LINK so I can make a payment LATER today (2-12) when I have transferred enough money in my account. Well, let's fast forward a few hours later. I am driving home from work, and was completely empty on gas. So I stopped by a gas station to get some gas. I pulled out my card (same card I used to pay them the initial $159, which now had only $50 bucks left on there.) To my surprise, my card is DECLINED. So I thought maybe it was an error, so I logged onto my credit card. My jaw dropped when i saw that octaglogo charged my card $450 for the website. I will point out a few things: 1. I NEVER consented to them keeping my credit card on file for charging any future purchases. 2. I never consented to them charging my card the $450 (or anything at all) at all 3. I specifically said to send me a payment link and let me make the payment myself, after I have put in more cash into my debit card. So I called them (on 2-13-2018) and emailed them and said they need to refund me immediately for the $450, and that I never consented to it. I also said that the logos were never sent so I am requesting a refund of $159 also. They have a 100% satisfaction or your money back guarantee (which is fake info). So since they charged my card without my consent AND did not meet the deadline for the banners. I asked for my refund for both, because I didn't want to deal with them anymore. This is after I started to search for them online and found nothing but bad reviews about them. Well, with no surprise, when I was asking them for a refund, they went around circles and said NO to the refund and said I consented to the charge, EVEN THOUGH I HAD THE RECORDING and told them to let's sit there and listen to it together. The rep said he didn't want to listen to it. Then they said we are sending you the banners now.. So then I looked online, and instead of sending me code banners, they sent me static logos (very cheap, you can get these made for 5 bucks on freelancer sites.). I have also file d IC3 internet fraud with the FBI. Thanks for reading my post, and I hope you think twice before dealing with this company.

TERRIBLE SERVICE. Ended up ditching the site they created for $1000 to make my own on wix.com. We are business owners of 3 companies for the past 14 years. No strangers to business, but these guys are strangers to creating a site. The back end side was a disaster, for even things as simple as photo display and editing. Save your time and money! This company is tied in with others as well, all with foreign speaking workers. I originally got passed on to them through Logo Scientist and had contact with employees with Octa Design email addresses, too. They're all inter-connected. They connected me with a web host company after I had them secure a doman name, and the company contact shows as Pakistan...they swear they're in the states (perhaps on paper but you connect elsewhere with sometimes bad phone reception.

I asked Octa for a website, and they came through. I was nervous at the start, but I was asked often for my approval. It was then, really, that I noticed people. Gabriel Brown was there initially- a big help, and a mysterious group called 'OL Design Department.' But throughout, Jay Barry stayed with me, informing me of progress. And generally keeping the project together. I wish to thank Jay and his team for excellent work.

Very professional and fast quality service. They really know what they are doing and understand what you're looking for. Great pricing, what you're looking for, zero regrets.

I am very pleased with the logo design. I selected from various deigns and the final one was exactly what I wanted. I will definitely use your services again in the future. Thank you again for your help

Thanks for the the great work you have done for my company.

Octalogo made our company an amazing logo that our company is proud to use. They responded with light speed and were very patient in the revision process. Overall 5/5 sould use again or recommend to other professional made logo seeker! - happy customer !

Very creative and responsive. Much appreciated!! Thank you!!