Jane
I’ve been reading the reviews
I’ve been reading the reviews. I find it to quite interesting that we all pretty much had the same experience. Do they actually train their salespeople to be so very aggressive? I kept telling the two people that were after me to buy, that I couldn’t afford their products. But I intensely pressured to spend $500! Customer service - negative a million stars. Products - a million stars. lol Even though I still feel irritated with the experience. I absolutely LOVE their products! But now I buy them on Amazon. WAY less expensive & no abrasive salespeople!
Response from OCEANE Body.Mind.SoulAug 3, 2023
Dear Jane We are sorry to hear about your negative experience, but it seems there might be some confusion (Also it seems you've commented on our since discontinued line of Oceane, but perhaps this was accidental?). Nonetheless, we would like to clarify that we do not have any physical store locations. Our company is a wholesale supplier / online retailer, and we exclusively sell our products directly to consumers through our official website. Based on your review, it appears that your purchase might have been made at a brick-and-mortar store that carries our products. However, it's essential to understand that these physical locations are independently owned and operated businesses. While they may carry our products, their practices and policies are separate from our own. We take customer feedback seriously and want to ensure that you are not attributing the issues you faced to our online platform or practices. As an online retailer, we prioritize customer satisfaction and offer a straightforward and transparent purchasing experience, as well as a no pressure sales team that's on hand and very knowledgeable to ensure you can buy with confidence. If you ever consider purchasing from our official website in the future, we assure you that we value our customers' satisfaction and are committed to delivering a positive shopping experience. Thank you for taking the time to share your feedback, and we hope this clarifies any confusion about our company's operations. Sincerely, Forever Flawless Customer Relations Team

