Colin M.
Placed order two weeks ago and status…
Placed order two weeks ago and status still shown as Unfulfilled. Have sent follow up emails. Received a reply to one a week ago but no reply to recent emails. Sorry I started dealing with this company - would not do so again and would not recommend them. Glad I paid with PayPal so at least I’ll be able to get a refund. Update 3 December 2020 - yes I did receive a reply to my second email after I had posted this review - but still unsatisfactory. Each reply, including their response to this review says orders will be sent by end of week. This has been going on for weeks. They have not replied to my email cancelling the order and requesting a refund. I will be lodging a dispute with Pay Pal if order hasn’t been fulfilled by the end of the week. I stand by my initial review that this is a company I would not deal with again.
Response from Ocean & CompanyDec 1, 2020
Thank you for your review! We show in our emails that we have replied to both of your inquiries. As for the delay, we do apologize. We are working extremely hard to get all orders out at the end of the week. Thank you for your patience.



