Occasions Gift GivingReviews of occasions-gift-giving.com

Response from Occasions Gift GivingMar 21, 2022

Hello Jennifer, We are sorry to hear that you are not pleased with your purchase from us and you are welcome to return the items for a refund. However, the product description clearly stated that these cases have an easy open top but do not lock. We thank you for your review even though we wish you would have reached out to us to give us the opportunity to assist you before this posting. Kindest regards

Response from Occasions Gift GivingMar 16, 2022

Hello Cathy, We appreciate that you took the time to leave us a review. We are so pleased that you are enjoying your item and we hope that you will visit us again soon!

Response from Occasions Gift GivingOct 11, 2021

Hello Laurie, Thank you for your review, we are so pleased that you are enjoying your item. We hope that you will visit us again soon!

Response from Occasions Gift GivingOct 4, 2021

Hello Sarah, After checking your order details we see that you purchased an item that had color variations. If you check your order details, your order was placed for Style 695C which was the purple and white case. The leopard print was not an available option as it was sold out. We thank you for your review but we wish that you would have contacted us so that we could have assisted you with this before your posting of this review. Kindest regards

Response from Occasions Gift GivingSep 20, 2021

Hello Garry, Your order was shipped on 9-10-21 and is unfortunately experiencing a delay in the USPS system, which can happen sometimes. We do apologize for this but it is out of our control at this time. We will continue to monitor the status and hope that your item will arrive soon. Your order information was updated on our site with tracking details when your order shipped. You were also emailed the tracking number in an order update email, as your invitation to rate your shopping experience was associated with that email. We thank you for your review even though we wish you would have reached out to us to give us the opportunity to assist you before this posting. Kindest regards

Response from Occasions Gift GivingAug 28, 2021

Hello Christine, Your feedback is very important to us and we are sorry to hear that you experienced a problem with one of the items that you purchased from our store. We believe in our products 100% and customer satisfaction is very important to us, but we also know that sometimes things can go wrong in the manufacture process. We find it unfortunate that we were not contacted about this issue before this review was posted so that we could have worked toward a satisfactory resolution and provided you with a better shopping experience. Customer Service

Response from Occasions Gift GivingAug 24, 2021

Thank you for your review, we are so pleased that you are enjoying your item. We hope that you will visit us again soon!