Occasions Gift GivingReviews of occasions-gift-giving.com

Response from Occasions Gift GivingFeb 12, 2024

Hello Sharon, It is very hard to respond to a review like this when we are not sure of what made you unhappy with your purchase from our store. We do not ask our customers to subscribe to any email marketing, so we do apologize if your request to leave a review on Trustpilot made you unhappy with our service. We are a small business trying to gain the trust of new customers to give them confidence in giving our store the opportunity to serve them. Kindest regards

Response from Occasions Gift GivingMar 21, 2022

Hello Jennifer, We are sorry to hear that you are not pleased with your purchase from us and you are welcome to return the items for a refund. However, the product description clearly stated that these cases have an easy open top but do not lock. We thank you for your review even though we wish you would have reached out to us to give us the opportunity to assist you before this posting. Kindest regards

Response from Occasions Gift GivingSep 20, 2021

Hello Garry, Your order was shipped on 9-10-21 and is unfortunately experiencing a delay in the USPS system, which can happen sometimes. We do apologize for this but it is out of our control at this time. We will continue to monitor the status and hope that your item will arrive soon. Your order information was updated on our site with tracking details when your order shipped. You were also emailed the tracking number in an order update email, as your invitation to rate your shopping experience was associated with that email. We thank you for your review even though we wish you would have reached out to us to give us the opportunity to assist you before this posting. Kindest regards