OCBuyBackReviews of ocbuyback.com

4.8264 reviews
Computers & Phones
1203 W. Imperial Hwy, Ste 103, Brea, California

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OCBuyBack

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About OCBuyBack

OCBuyBack is a national cell phone buyback company and distributor of high end gently used electronics. We strive to provide our customers an easy way to buy and sell quality devices. We work hard on making sure all of our customers are satisfied with their purchase.

OCBuyBack (ocbuyback.com) has 264 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Also known as: ocbuyback.com
Website: ocbuyback.com
Category: Computers & Phones
Location: Brea, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 61% of reviews.
Latest: Most recent review: August 2025.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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ROB D.

Jul 9, 2020

Seller Beware

I believe I fairly rated each of the 5 devices I sent to OCBuyBack. After receipt, all 5 devices were downgraded or declared to be damaged. I truly believe this was inaccurate and fraudulent in 4 of 5 cases. I received less than half of the price as was originally quoted. I will never recommend this service to my friends and co-workers, in fact, I will warn them of this scam.

Response from OCBuyBackJul 10, 2020

Hi Rob, We are sorry you did not have a good experience. We only report on testing results and only reach out when a device isn't as described. Looking over the order details it looks like re-quotes were sent for several issues. 1. There was a Galaxy Note 8 that had a visible black LCD spot. Unfortunately we only take devices with LCD spots as "Damaged" because the value decreases with this issue and requires a new LCD screen. 2. There was a second Note 8 that was submitted in "Like New Condition" but it had a visible LCD screen burn in (ghost image). Unfortunately devices with visible LCD screen burn in do not count as like new condition. The correct condition for this device was "Fair Condition" 3. Next was an iPhone 6 Plus that was submitted as "Good Condition". Unfortunately this device had a cracked screen. A device with a cracked screen goes under the "Minor Damage" condition category. 4. There was an iPhone 6 that was submitted as "Minor Damage" due to a cracked screen. This device passed inspection and the minor damage price was paid out. 5. The final device submitted was an iPhone 5s. We received a 4s instead of a 5s. Unfortunately we do not purchase the iPhone 4s anymore. We reached out to you via email in regards to these issues and spoke to you over the phone as well. We gave you the option to have the devices sent back to you at our cost but you went ahead and accepted the revised prices. If you have any questions or concerns on our condition guidelines please reach out to us at [email protected].

About OCBuyBack

OCBuyBack (ocbuyback.com) has 264 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Also known as: ocbuyback.com
Website: ocbuyback.com
Category: Computers & Phones
Location: Brea, California
Listed on Five Star Index: 2026