ObieReviews of obieinsurance.com

Response from ObieAug 2, 2024

Hi Charissa, We sincerely apologize for any frustration you’ve experienced. We understand the importance of receiving timely information and are sorry to hear about the difficulties you encountered. Upon reviewing your case, we found that we were waiting for your lender’s email address to add them to your policy, as this is a standard requirement for ensuring proper documentation. When you informed us that your lender did not require their email, we added your email address instead and provided an explanation for the initial request. We regret any inconvenience this may have caused and appreciate your feedback. Our goal is to make the insurance process as smooth as possible, and we are continuously working to improve. Thank you for bringing this to our attention. If there is anything else we can assist you with, please let us know.

Response from ObieAug 2, 2024

Hi, Sunil; we’re sorry to hear about your concerns with the premium increase and the underlying carrier. We understand that changes in premium costs and carrier ratings are critical factors for our customers, and we take your feedback seriously. Insurance premiums can fluctuate based on a variety of factors, including changes in risk assessments and market conditions, especially in regions like California. We strive to provide the most competitive rates while ensuring comprehensive coverage. We apologize if this increase caught you by surprise. Regarding the carrier rating, we aim to partner with reputable carriers to offer reliable coverage. Your current carrier, Accelerant, holds an A- rating. We carefully select our partners to ensure we provide the best coverage for our clients. We understand the importance of having an A-rated carrier, particularly when it comes to obtaining umbrella insurance. Umbrella insurance carriers require proof of underlying liability insurance, and there can be various reasons why they might not accept a specific policy. If you would like to discuss your situation further and explore how we can better assist you, please reach out to us via email at [email protected] or via phone at (773) 820-7132, and we’ll do our best to address your concerns. Thank you for your feedback. We appreciate the opportunity to improve our service.