Oasis China Visa ServicesReviews of oasischinavisa.com

This company is probably fine if everything goes right with your application - but the minute there is a problem and you need more help, they become unresponsive and avoid communication. Stressful experience. I hired Oasis specifically so that someone was in my corner to hold my hand and give me good advice on the off-chance something went wrong with my application. Well, something went wrong with my application, the approval was delayed by the embassy, and I wasn't able to make my trip. The delay wasn't Oasis' fault - but the way they handled it added more stress to the situation instead of less. At first, I felt very comfortable with the company because their intake process was so streamlined and communication was proactive in the beginning. But when it became clear that my application may not be approved before my trip and I needed some extra help, I called them for advice, and it was clear they weren't invested in helping me figure it out. I would email the service line with a time-sensitive question, and not get a response or call back by the time I had asked them to call. I would ask the person handling my account to proactively update me on whether or not there was a change in my application (even if no update), she said she would, but never did - not once, over the course of two weeks. I had to call and chase for every update. When I decided to cancel the application, they didn't notify me when they received my passport back from the embassy, and they didn't notify me when they sent my passport back to me, so I had no idea that a delivery was coming. There's more, but you get the idea. Seemed clear that these people have one streamlined process, and if your case falls outside the bounds of the process, they de-prioritize you.

I had a very disappointing experience with Oasis Visa Services and would strongly advise others to proceed with caution. I was charged $648 for a service that, according to their own website, is listed at approximately $423, with no expedited service or additional features clearly explained or agreed to. This significant price difference was never properly justified. More importantly, I ultimately did not proceed with their services because they were unable to offer what I specifically required. Despite this, and despite the fact that no meaningful service was delivered, they have refused to provide a full refund. Throughout the process, I found that most of the work was expected to be done by me, while they simply charged high fees without providing corresponding value. There was also a lack of transparency regarding pricing and deliverables, which is very concerning for a service-based business. My advice to anyone considering using this company is to ensure that everything — including scope of services, pricing, and refund policy — is clearly documented in writing before making any payment. Based on my experience, there are other companies in the market that offer better pricing, clearer communication, and more reliable service. I am extremely dissatisfied with how this matter has been handled and hope the company reconsiders its position and resolves this issue fairly

Had a really poor experience with Oasis China Visa this time around. I'm currently abroad and unable to send mail domestically in the US. I reached out to Oasis to have them help me apply for a notarized criminal background check from my local government's office and was told that this was 'not possible'. So I picked up the phone and called the local government office and asked whether or not a 3rd party could request a notarized criminal background check for any resident of PA, which they confirmed 'Yes, of course, you can.' I took this information (audio recording) back to Oasis and told them that it was perfectly fine for them to help me with this process. Oasis once again denied me by saying that a certain employee was not in the office that day and wouldn't be back till later the next week. They were unable to mail a form to the PA government office. Really disappointed in how they handled this interaction. Won't be using them again or recommending any of my friends to use them in the future.