Mary N.
Great Response to my Complaint
I wrote a review about a bad experience I was having with OAR Health. And, kudos to them that responded promptly and took care of the problem. I just wish I could have had a phone number to call and it probably would have solved the problem. I appreciate their prompt response to my issue!
Response from OarhealthMay 12, 2025
Thank you for coming back to share this update, it truly means a lot. We’re sorry again for the earlier frustration, and we’re so glad we were able to resolve things quickly once we connected. We also hear you on the phone support. While we currently focus on secure messaging to ensure timely and private care, your feedback is valuable and helps us keep improving how we support our members. Thank you again for your patience, your openness, and your trust in us. We’re here for you every step of the way. Audrey Smith Manager, Member Experience Health



