Heather J.
Getting the help you need
I wanted to express this directly on their site, but they do not give a feedback option. My belief is if they truly care about treating individuals with medications they would not send them 4th class mail - I’m still waiting. I honestly thought they would send them at least priority mail, but I am sure this is about money. I did this service for privacy but advise others to go to the doctor, get a prescription, pay approx $15 for the medication, and join an in-person or online group.
Response from OarhealthJan 9, 2025
Thank you so much for sharing. We really value every member's point of view, which is why we periodically send out emails asking for feedback. Regarding shipping, we always ship first time orders by USPS Priority mail as we now that once someone has made the decision to drink less or quit, their momentum is strong and we want to help keep that going. However, I can see that in your case a regional shipping delay was caused by the recent snowy bad weather. We truly apologize for any inconvenience. Customer support will be in touch directly to see how we can assist you further. Best of luck with you ongoing journey!



