Oaktree MemorialsReviews of oaktreememorials.com

Exceptional Customer Service. I ordered the Lenox Urn with engraving which looked fantastic. However it was damaged in shipping (even though the item was carefully packed) I contacted customer service and they called me back within mins. I followed up via email after submitting some photos and they came up with a plan to replace the damaged bottom and sent me a replacement with an instruction video of how to swap it out. Super friendly support staff and I couldn't be happier with the finished product.

Bleecker Urn - not exactly as described in the product description. When I brought this to the attention of customer service, they admitted they recently changed their packaging and have not updated their site. They also did not include a bag within the urn as stated. I wished they were more upfront with grieving families.

Wonderful service and quality urn.

Beautiful piece and the company also sent a handwritten card of condolences

Excellent product. Packed with care.

Absolutely Beautiful craftsmanship! Great customer service and communication! Will buy again when in need of other memorabilia. Thank you!

I only gave 3 stars, because I asked for a 24 inch chain for my heart. I requested it in the notes section as it directed me to. I did not get it. Other wise it’s a veey pretty necklace.

I wasn’t sure if this was going to be big enough but the picture doesn’t do it justice. It’s the size of my hand whereas I expected something the size of my palm. The black marble is beautiful and very heavy. It’s a very high quality piece and perfect for the remains I have. We buried my father at sea and kept a small amount of his ashes for home. Truly just what I was hoping for.