Lucia G.
I didn’t get a confirmation number and…
I didn’t get a confirmation number when I made my order and when I try to talk to their customer service no one ever answers. BEWARE SCAM
Response from OakjuriMay 7, 2025
Hi Lucia, Thank you for reaching out, and we’re truly sorry for the concern and confusion this has caused. For every order, we automatically send a confirmation email — we recommend checking both your inbox and spam folder in case it was filtered there. If you need any help tracking your order, feel free to contact your dedicated support team at [email protected], and one of our customer care agents will assist you promptly. We’re here for you anytime and again apologize for the worry.