NYX CosmeticsReviews of nyxcosmetics.com

I purchased NYX pore filler and it was horrendous. As soon as I squeezed the tube the filler squirted out in little bits all over the bathroom. This happened at each time I tried to use it. I took photos of it and wrote to NYX and got terrible email response asking what I want to happen. I said firstly refunding for the item that I travelled to collect from a boots store which cost me to travel for it. I got no apology whatsoever. After quite a few emails back and forth amd me demanding my refund they said they would return the cost. After about 3 weeks I emailed them again asking for my refund, eventually I got a cheque for the cost of the item. No apology whatsoever juts a cheque in an envelope with no apology. This is the worst company I have ever dealt with amd will no longer use any of the products .

I have never encountered such horrendous customer service. Made the mistake of ordering online from them, since they no longer have a store and I love their eye shadows. HORRENDOUS experience! The make up came in a bag, and 2 of the 4 eye shadows I ordered were crushed and unusable. 2 mascaras, one supposedly purple and the other one black, are almost completely dried up. After wasting 28 minutes of my life on the phone with "customer service", the woman SWORE I would get an email from them within 10 minutes where I could reply and attach pictures of the broken eye shadows. And they would only refund the broken ones, not the dried up mascaras. The email never came. I am out $34. And 28 min of my life.

I ABSOLUTELY LOVE THESE EYESHADOWS. THE COLOR STORIES ARE ALWAYS BEAUTIFUL AND THE QUALITY IS GOOD. The prices have gotten high, I remember when I was younger NYX was a cheaper brand, but they deliver.

I bought a eyebrow product and lip liner. Lip liner wasn’t same colour as they showed up. And brow product was so bad, was so hard for me to make some colour pop, so I dropped it in the trash. It was so disappointed experience to me because everyone liked it. I really tried to like the brand.

I bought Nyx Epic wear eye liner stick which is great until you have to sharpen it. The website suggests to use any large hole sharper but that didn’t work and I am left with blunt nib with sharp edges!!!!!!

I recently bought the nyx waterproof mascara and I am VERY happy with my purchase. I wear mascara very often and constantly my eyelashes become wet due to my face mask and the air from breathing. My everyday mascara isn’t waterproof and so I figured buying a waterproof mascara would prevent the wet eyelashes and it has done just that, it also looks incredible on my lashes! i 100% recommend this if you suffer with the wet eyelashes and just in general want a waterproof mascara! I will say though that around the 5 hour mark of wearing this they felt slightly wet but good enough for me

Mesi fa avevo già fatto un ordine ed è andato tutto bene. In 5gg consegnato. Questa volta invece penso sarà l ultima volta. Dicono ordine spedito ma è inesistente! Non si rintraccia da nessuna parte. Ancora sto aspettando il mio pacco! Fate pure pagare la spedizione con un servizio cosi. Mah

Pas terrible , je suis Fan de leurs produits mais par contre concernant le site internet je préfère m’abstenir maintenant.. 1 ere commande : 3 eyeliner. ( 1 des 3 n’étais pas la teinte voulu bref .. ) 2 eme commande : 1 fond de teint ( j’ai reçu la bonne teinte ) rien a dire sur cela mais le colis reste à désiré.. pas très sécurisé ils pourrait mettre du papier bulles dans le carton car le fond de teint ce baladais dedans , pour une livraison à 4,95€ en point relais. Des efforts à faire hein 😑🙄