NYU Langone Medical CenterReviews of nyulangone.org

I think there’s room for improvement at the NYU Langone psych ward. There is a problem with the latch on the bathroom door and this did not seem to concern staff, even when it was brought to their attention. Because there is a problem with the latch, it is questionable that they wait outside the bathroom door while patients use it and the door remain ajar. This should be addressed by someone in charge to ensure everyone’s safety.

Automated customer service is horrible. I got transferred to the wrong department several times and the operators are extremely rude. As for the doctors I had a good experience with them.

This was my very first time utilizing NYU’s network for a specific doctor and while he wasn’t my first choice, he was after all the one with immediate availability. Thus far he has come through in both instances with my prescription, for which I appreciated, but I’m simply not a fan of his personality, or rather lack thereof. I didn’t find him friendly and approachable. Sure, finding a doctor who is proactive and on top of their game is definitely important but so is finding YOUR doctor - someone whom you feel comfortable and trust your health in their care. This particular doctor is simply churning out as many patients as he can in a day’s time. He’s even told me on a video call recently we have gone over the allotted time, which I’m anticipating to be within half an hour, and we’ve only gone over 15 minutes. Not the type of doctor I felt listens and cares about you as a patient. Surely, that was not a good look. I’m hoping the few doctors I have on my radar to see will be much better than him but of course they’re highly in demand and I’ll have to wait a bit. Time couldn’t come sooner enough! Other than that, the staff members I’ve met and have spoken to were on their game.