New York Show Tickets Inc. NYTIXReviews of nytix.com

This was the worst spent $4,95 in a long time. Instead of getting good discounts I only got direction to go to the theatre booth. This is worse nothing. Very disappointing and far off from what was advertised.

I have used this service for many years and it performs as it is described. Its cheap and quick and reliable - i know if the Broadway discount offer is not here - it is not anywhere

I had been using the website with great success since 2014 and had also told friends to use it when they visited Broadway. But in 2023, things took a bad turn...I noticed that some offers were outdated or didn't seem to be working correctly. Rather than offer assistance, their tone was aggressive and they suggested "You seem to be quite unhappy with our service, so perhaps you should no longer use us?" before suspending my account with time still left on the subscription. I did e-mail 2 further times but they failed to respond. In the end, I had to initiate a "chargeback" with my bank, who reversed the subscription payment. A real shame after almost a decade of regular use. In future, I'll use other free sites - yes, it takes a bit longer to find them, but similar offers are out there, and you don't have to deal with this poor customer service. **UPDATE FOLLOWING REPLY FROM NYTIX*** They state I went on and on about an offer that did not work that they showed did work - this is simply not true. There may have been multiple offers, but the one in question did not work as it was out of date and it took me a long time of trying to figure out why - they could have just aplogised it was out of date and removed it. They also state that they asked me to call them and I refused - this is untrue. There was no suggestion whatsoever to call them. Their final line of "if you want back in, you better call and discuss" - I have no interest in going back to a company that treats its customers with such disdain. ***FULL E-MAIL CHAIN FOR REFERENCE*** Me to NYTIX: Hi - I signed up a few weeks ago, but some of your offers seem out of date? Shucked for example - the CORN29 promo apparently only ran during previews which have long since finished. It's a shame to pay for a website for exclusive offers when they are outdated. NYTIX to me: We have multiple offer codes for this show - why are you focused on the one that doesn’t work, when the others are clearly working. What is going on here? Me to NYTIX: Nothing is “going on” - I simply enquired as it just seems like the offers aren’t being updated / reviewed regularly. You listed multiple offers and so I wanted to try them all to see if any were better than others. When I couldn’t get that one to work I thought there was a problem with the browser or what I was clicking, and had to spend time finding out myself from the company that it was only applicable during previews. I have used your site for many years and was simply getting in touch with feedback, for “customer service” you have a terrible attitude. Further to this – I’ve just tried using a promo code listed on your site for SeatGeek, and it says it’s invalid? NYTIX to me: You didn’t tell me what date you are going to this show - Not sure you are doing, but that offer IS working - you don’t use a promo code - just use the link - the code is embedded. You seem to be quite unhappy with our service, so perhaps you should no longer use us? I see you have been using our service since 2014, so we are sorry to see you go. Me to NYTIX: What kind of business are you running?! I brought to your attention a perfectly legitimate query originally and you were rude in your response. I then query something that doesn’t appear to be working, hoping for a bit of assistance and instead you say I should stop using your website (which as you note, I’ve been a customer of very happily for 9 years) and I see you’ve suspended my account, even though it still has a week to run! Me to NYTIX: Are you going to re-instate my account so I can continue to use it until expiry? (no further replies)

Great ticket site for theater in nyc

IT WAS GREAT BECAUSE WE ARE ABLE TO LEARN ABOUT ALL OF THE SHOWS AND GET THEM AT A DISCOUNT

After paying $4.95 I saw the Broadway discount week codes on Facebook available without this company. Requested a refund and the customer service rep was so rude and refused a refund. Stated " If I buy a car at a dealership and then my neighbor wants to give me their car for free, no dealership is going to give me a refund" Really Didn't actually buy anything but look below and you can see how they react to criticism. Publishing names, interesting tactics, all for $4.95. BTW, they have changed their reply many times. Recently they deleted my name and now accusing me of lying. Ok then. Your replies speak for themselves. Wonder why this is in their terms? Haven't seen this before? User Responsibilities The user agrees not to disparage or denigrate the company orally or in writing, and that neither you nor anyone acting on your behalf will publish, post, or otherwise release any material in written or electronic format, make speeches, gain interviews, or make public statements that mentioned the company, its operations, clients, employees, products, or services without the prior written consent of the company. Failure to abide by this requirement may lead to account termination and loss of privileges without remuneration for any unused credit.

I visit NYC about 3 times a year and we love theater. Because I am coming from out of town, I want to make sure I have tickets before getting on the plane. I have checked many sites over the years, but always come back to NYTIX.com.

Great service - easy and gets you great tixs