The New York Times is listed under Media & Information.
The New York Times (nytimes.com) has 312 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 242 reviews with 1 star · Clear filters
Marcus M.
Signed up to the NYT's The Athletic - they set you up on an initial low rate, hope you forget the subscription, then charge you £59.99 a year later and refuse to refund even within days of that renewal - really unethical from NYT - would not sign up for anything with this company, awful!
Kathrine H.
CUSTOMER SERVICE IS AWFUL I followed the ad in my iOS NYT app to buy the Games Subscription for 1 year. This was successful & I have full access in my browser. However, I do not have full access in my iOS app profile. & I do not have my history/ progress in my browser profile. Both my browser & my app are signed into my account linked to the same email No one is helping me get full access to all games & my play history in my iOS app.
MAP
My games shut down. Trying to contact a real agent took all day. I finally got my game subscription back. The AI help was definitely awful and there was no way to reach an agent by phone. Please get rid of AI and use real people to assist with problems.
Jason N.
Terrible delivery service. No delivery for three weeks on my subscription. Customer service cannot help, but say only that no updates are available. I should have checked Trustpilot BEFORE I subscribed. I can't believe how low the NYT's rating is. No wonder the newspaper is in trouble financially.
Jerry S.
Tabloid Trash! The National Enquirer had more truth in their rag of a "Newspaper", now The New York Times is a twin RAG! The so-called apology about misquoting Charlie Kirk was the lowest I have seen from this Rag.
gulp
Genuinely WHYYYY on earth is there now a paywall to play the mini?? I understand that nyt has to make a profit and all but oml those rich people had the real crossword to play. However, I guess that whenever a broke person can enjoy something it gets stripped away from them. This money-hungry world never stops taking. I hope that whoever that group of individuals who took away the mini gets karma coming their way. If not then I might...
BENJAMIN P.
made a paywall behind mini crossword
ZAHEER
Biased, terrible reporting and journalism with a slick cover. Avoid at all costs to save your mind and your life.
