The New York TimesReviews of nytimes.com

I've been a New York Times subscriber for years. Unfortunately, it's no longer the reliable source of news it once was. 90% of the articles in NYT are not real news articles. There's sensationalism everywhere. Lots of opinion pieces disguised as news. Lots of clickbait titles. One article from around April 2020 stated, in the title, that Amazon should prove that it's an essential business. It wasn't marked as opinion or an editorial, but that's all it was. Another article claimed that New York schools are racially segregated. Again, not marked as opinion, but that's what it was, and few people would agree with NYT's opinion. An article from 1-2 years ago claimed that US border patrol agents are only doing what's best for migrants, which is laughably untrue. No one believes that. Pandemic coverage has been very alarmist. That's NYT's term, not mine. NYT constantly uses the term 'alarming' in its headlines. One article claimed that Oklahoma was seeing an 'alarming' increase in COVID cases. Well, there was an uptick in cases, but few people in Oklahoma were alarmed by it (although they maybe should have been more concerned by it). And no one outside of Oklahoma cares what happens in Oklahoma. Yet another clickbait title. A more accurate title would be: NYT reports that NYT is alarmed by increase in Oklahoma COVID cases. Another common theme: NYT interviews a bunch of nobodies and reports what they said as news. These aren't famous or important people, and there's no evidence that their opinions are representative of a larger group. Yet NYT cherry-picked their statements and reported them as news. Just more biased, non-news-worthy reporting from the NYT. NYT has very little practical information. When the NY governor rolled out localized pandemic restrictions, nearly every NY news site had maps--except the NYT, which seemed to treat the story as more of an academic curiosity. No reader would want to know if the new restrictions apply to their neighborhood, right? The only good thing about NYT lately is that it was easy to cancel. It took 30 seconds.

I signed up for a digital subscription plus Sunday home delivery. Probably about 60% of the time there was no paper on Sunday, let alone by 7:30 a.m. as promised. I emailed customer service asking if there was some kind of mixup since our house number is obvious from the street. They blamed high volume/Covid and told me they would inform the delivery staff, but there were still missing papers. We have cameras on our property and it was obvious that no one had attempted a delivery. I decided to cancel because I was irritated with the inconsistency and because the digital content wasn't all that engaging to me. NYTimes does not allow cancellation from an online account -- customers are forced to call or go to chat support, which made me think they were going to try beating around the bush. I got a chat session and I stated that I wanted a full cancellation of services. The employee sent me a lengthy paragraph starting with "Please give us another chance", saying she would talk to the delivery staff again. I'm sorry, but no; please just do what I'm asking you to do. It annoys me that this company seems to have hired a taskforce just to beg customers to stay. Does some poor employee get in trouble now just because I ended up cancelling anyway? If a customer wants to cancel, just let them cancel, and put the power in their hands to do so! Based on these other reviews, I must now keep an eye out for them charging me past my cancellation. And lastly, even though I cancelled on 2/9, they said "Your stop date has been scheduled for 2/14". Trying to squeeze in one more billing cycle? This company does not operate in a straightforward way at all. Potential customers beware.

Decent priced subscription for what used to be a decent journal. However, its swing to the left under my fellow countryman, Mark Thompson, has been marked and swift. Its anti-Trump agenda is embarrassing and does no service to its previous good name (I am no Trump apologist; like many I find him repulsive.) Staff walking out over editorials and columnists’ opinions sums up its descent into anti-free speech. The final straw for me has been the constant sniping at my country (UK) with plenty of articles that have been laughingly inaccurate: its readers will believe this tripe. Thompson seems to be on the warpath against his country, maybe revenge for the disrespect he earned from trying to destroy the BBC.

not a fan. stories need to be validated more often.

Tried to transfer paper to Houston address for 10 days. Got to Houston, no paper. Took three days to start. Now back in Dallas area; no paper. Called yesterday explained situation. Was promised replacement paper later in the day. Never came. This morning, called to report no paper. Suggested I wait until 9am. Still no paper. Called again. Gave name and address. Was asked if I was a subscriber (cost over $1K per year). Told paper still being delivered in Houston. Will take 3 days to restart at home address where I've had a subscription for years. Will give me 2 weeks credit. What I want is to not have to go out to find a paper this Sunday. Really terrible service.