The New York TimesReviews of nytimes.com

I have been a faithful subscriber and supporter if so-called independent journalism for the past 6 years by subscribing to NYT. Financial times are haed, I work long hours and rhe news has become very "Trumpish" which is of little relevance to me as a South African Reader of the NYT. I therefore wanted to cancel my subscription. Try as I may, I can't find a reliable route to cancel. NYT shunts one from pillar to post. On the app they say I subscribed via Google Play, and should check there. When I check on Google Play, rhere is no record whatsoever of my NYT subscription. I drained the account from which they were deducting montey, just to find that they keep attempting to debit me, which has now led to my bank charging me several declined debit order fees! This is outrageous. One should have the autonomy to say: "Enough!" " I nolonger want to read tour articles! Stop my subscription!" To snooker me, when funds were paid into my account by a client, NYT took a massive amount of over R1900 out of my account! I tried to cintest this with my bank, but the bank now claims that based on my prior subscription histoey with NYT, I need to supply proof of trying to cancel my subscription, which I tried to do, but cannot! To add insult to injury, my primary debit card, which NYT was debiting, is now cancelled at a critical time of the month for transactions and other debit orders, further embarrassing me! I am very angry about NYT's cat and mouse game about subscription cancellations and feel like reporting this entity, as you are impoverishing people who supported your newspaper and have acted disengeniously by blocking cancellations!

This is for wordle. They are going against their own rules and using old fashioned words, like today’s answer was. Are they putting people off. Seems like they don’t care about their own games!

As with the others, simply the worst customer service. How does one even get through the robot? So, I have to pay for delivery to an old address to be able to change to my new delivery address or cancel?!? That’s what the robot says. Gotta try to put blinders on when reading to see through the extreme liberal bias.

4 times over the course of an hour and a half on the chat service trying to resolve a subscription issue i was "transferred" to a so-called Customer Care Advocate to help resolve the issue. But NO ONE WAS THERE! I don't understand the point of claiming to offer a help service that does not exist.

Cant even do my school work man ):

Your site suggests one can get access to recipes by creating an account, but then asks for a subscription. Additionally, the cooking newsletter recipes are not accessible either without a subscription, so what's the point. Don't worry - there are thousands of reputable cooking websites and app I can use. Dont expect to find customers with such business practices.

This company is nonsense. The internet service for a regular subscription is pathetic. The seach engine for archived articles took me 45 minutes to find an article I had just read. Kludge is not sufficient. Enshitification is much more precise. Even though we are second year paid subscribers a "enroll in a subscription" box would jump on the screen and NOT GO AWAY. BEWARE of this crappy programming. The news, and articles are 50 % biased - but that leaves 50% closer to accurate and decent. The writing displayed is always top drawer. The research is often skewed. Whoever owns this doesn't care about accurate truth - nor, apparently, the smoothness of the digital side. Simply, absolutely abysmal.

There are tons of inconsistencies among customer service agents. Trying to get a refund for an accidental subscription made by a minor was like pulling teeth. After three calls with agents with varying promises of cancelling the account and refunding the charges and then speaking with three different agents online, I finally received an $8 refund. Every agent I spoke to said something entirely different and absolutely no one wanted to help. What a pain!