NYC Great Movers Reviews | Read Customer Reviews of nycgreatmovers.com

NYC Great Movers Reviews | Read Customer Reviews of nycgreatmovers.com

NYC Great Movers reviews

89 approved reviews, newest moderated first

Ilana H.
Feb 17, 2016
Great movers l!
Fast, efficient and upfront about the cost. Would recommend them and will be using them for my next move !
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Jameelah R.
Feb 17, 2016
Good job
I have used great movers 4 times since 2008. They are punctual, quick and efficient. Also, their rates are reasonable.
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saad
Feb 17, 2016
Wonderufl people
Great Movers were fast and efficient. Moving process was fast and quick! Recommend these people!
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Matt S.
Feb 17, 2016
They lost a valuable item in the move
The move went well, the guys were good, except for two things: 1. They charged $50 extra to share a certificate of insurance with my building 2. They lost an expensive piece of framed artwork in the move, and reimbursed me for a fraction its cost.
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Latasha
Feb 17, 2016
Made our moving day stress free!
Great movers did an excellent job! They were originally suppose to come with three mover but they came with six which made it go much faster!! I will say that being that there were 6 movers, I did not have enough money allotted for a tip. So my tip did not reflect the level of service provided, but moving is expensive and I was not prepared for that many people. Overall great company, great workmanship, and great movers :-)
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Ranfis
Feb 17, 2016
Great sepandable movers
Greatmovers were reliable, fast, very professional and affordable. I was very happy with their service, great job greatmovers.
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Nick And J.
Feb 17, 2016
Used twice, won't use again.
The moving itself went alright. There was definitely some disagreement about the charges at the end. I’ll be honest, I felt overcharged. We started 15 or 30 minutes late. It took the guys about 30 minutes longer to drive to the new apartment than it took me to drive there. (I’m not sure why.) Then at the point that I thought we were done, they stood around for another 10 minutes and charged me for another half hour. Then you apparently charge an ADDITIONAL half hour for driving which wasn’t clear in the estimate. The estimate was for three hours. Since you moved us into the storage unit and you knew exactly how much stuff we had, I expected it to be accurate. I took out $500 in cash just to be safe. I was charged $475. WAY over the estimate. I felt really bad I didn’t have enough to tip the men so I went BACK to the bank and took out more cash.
Response from NYC Great MoversFeb 18, 2016
Hello Jess and Nick. We apologize for having bad experience with our company. I apologize on behalf of the movers. on your first move you were moving from 1st floor (no stairs) to a storage (within manhattan), and the move took only 3 hours. Your 2nd move was from the storage to apartment on 4th floor (from Manhattan to Brooklyn). 2nd move took 1,5 hours longer because of the stairs + driving to brooklyn. On your 1st move we offered you extra guy for free otherwise it would add extra time.
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Cathy S.
Feb 17, 2016
Great customer service,punctuality and cleanliness.
Excellent. Showed up on time , no hidden fees, very dependable
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