NYC Great MoversReviews of nycgreatmovers.com

Was super hopeful that these movers would be efficient and good at moving our things to our new apartment, especially with all their wonderful Google reviews. Unfortunately all we got was a crew of idiots who seemed to think that a customer should feel and act "positive" after being informed that their move is actually going to be much higher than originally quoted. And you would think, after telling a customer this update and they say "fine, let's do it." That means to move forward with the move. Not with Great Movers! They moved their asses right out of our apartment and into their truck where they sped away and refused to explain themselves beyond "the office should call you". 10 minutes of me and my partner repeatedly saying "yes, we'll pay!" While the movers freaked out that we were less than pleased No apologies for the incident either from the office once I got a hold of them and they had the gall to ask if we would move our moving date to the next day without any mention of a discount for their shitty customer service. Here's the thing. Does it suck that our move went from around 1600 dollars to somewhere over 2000? Of course. But if someone says "I understand why there are higher labor costs, so I will pay them." They shouldn't have to pretend that they are happy about it to get service. 4 grown men getting uncomfortable because two women were honest about how they didn't like their price being increased but would still accept service. Oh, and greedy too- the second the price went up the man in charge of the team started stammering about "needing a higher tip" too. At the end of the day, they were just too scared to do their actual job. Next time, skip Great Movers and find someone else who will actually stick to what they say they will do.

This company sent an unprofessional crew of guys that were fighting amongst each other and sloppy with handling my furniture. They dropped a Marble dining table off their truck that cracked in half. They told me to call the office and file a claim. The office has not respond to our claim and will not take responsibility. They sent over a BLANK COI. THEY ARE AWFUL. They ARE NOT INSURED.

My move seemed to be going as planned until at least three pieces of furniture were damaged. I filed a claim but I have not received any response to my claim. It may not be compensated. In addition, the cost was much higher than expected - hundreds of dollars higher. I'm surprised that more pieces were not damaged because the wrapping and packing were not properly done. choose another mover.

My recent review on YELP got taken down for public. This is a scam company using unprofessional movers and in honest review for their poor services，charging for high fees hourly ,but not giving you the same service they charging you for. They broke and damaged my entrance door bars and currently disappeared with no response back from my follow up. My first review last month about the experience was purposely removed from yelp. After that, they stop responding again. They pretend to be responsible after several calls with me ONLY care about asking me to first remove the reviews!!!! After I refuse to do so, somehow they made my first review unseen. So this is an trustworthy company. Not reliable when it comes to damages are done because their unprofessional workers. My 800 dollar marble table was broke into pieces, they didn't care to refund any money. I am wondering how many ppl here trusted their review but went through same situation like me. Their 5 star review totally not telling the true story. Their movers threatened me for big tips ( see the photo of quick pay ) and also not willing to start the move when they showed up late already !!!!!! Threatened me that my elevator was reserved for limitied hours, if I don't give them the tip, my move will not be done. Complaining I have to many stuff?????!!!!! This is a hourly service not flat rate !!!!!!!!!! But I had no choice paid $610 just for the tip, and not including the services charge was above $2700!!!!!!!! Also they damage they did to the building is going to be over $1000-$2000 to replace the door bar!!!!!! So you do the calculation if this is a worth to hire them for all these headaches and Finacial doubles you are going to experience. I felt went to hell and being robbed by bunch of scam makers and thieves. Pls read and stop consider trusting their reviews.

I am giving this service 1 star because, i was ripped off extra money from them. I saw many 5 star reviews about asked them to move me. Now i know for sure, all those reviews down there are PAID REVIEWS, don't go for them, there are so many good movers out there.

Unfortunately my experience with great movers was not a great experience. The allotted time Tripled and therefore my moving cisy also tripled. The moving fruit had no sense of urgency and a few of my kitchen items were broken.

I got an auto-confirmation that they would call me about my quote but they never did, and a week later I got this email thanking me for a purchase, which scared me until I realized that they just don't have their data straight. Get it together with your online tools or just put up a phone number if you can't handle it.

The move went well, the guys were good, except for two things: 1. They charged $50 extra to share a certificate of insurance with my building 2. They lost an expensive piece of framed artwork in the move, and reimbursed me for a fraction its cost.