Ruth L.
Easy shopping
Easy shopping, quick shipping, and beautiful shoe.
Response from NYC Designer OutletAug 22, 2024
Thank you and we are glad you are happy! Cheers, Raymond GM Customer Service

NYC Designer Outlet is a footwear and accessories company that curates the latest designer brands to offer you at discounted prices.We started in New York City back in 2016 with the goal of sourcing authentic sneakers and shoes from designers such as Gucci, Salvatore Ferragamo, and Tod's.Since 2016 we have consistently sourced authentic goods at best prices for our customers worldwide!Our store provides an incredible selection of quality products for everyone’s needs without breaking your bank account.With unbeatable service and fast shipping times, NYC Designer Outlet has become one of the top shoe retailers on online.We are committed to providing excellent customer service – if you have any questions or concerns please contact us anytime!
NYC Designer Outlet (nycdesigneroutlet.com) has 235 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing235 approved reviews, newest moderated first
Ruth L.
Easy shopping, quick shipping, and beautiful shoe.
Response from NYC Designer OutletAug 22, 2024
Thank you and we are glad you are happy! Cheers, Raymond GM Customer Service
Rafik P.
Sizes are not explained we ordered two pair of shoes and they were. They were both wrong sizes. I sent a message requesting information how to return Items and did not receive any respond yet since Thursday
charles P.
They promptly took care of my exchange
Max P.
Clean changing rooms.
shira A.
Fast delivery great service
DW M.
As a first purchaser, my experience is very disappointing. Their is no customer service number to discuss returns and how long it take for a refund. I received the wrong shoe I purchased for a birthday gift needed in a week and had to ship back and still waiting on refund. Customer Service communications is very unsatisfying and disappointing
Response from NYC Designer OutletJun 24, 2024
HI! First off I would like to thank you for your clear and respectful review. We are very sorry for that experience you had with us.We do strive to give top notch customer service via email and Whatsapp. Unfortunately we do not have a customer service call center yet. I had a word with my team regarding your case and yes we will definitely try to bring our extra attention to responding to all messages faster. Our refund policy is we have up to 14 days to process your return along with your credit card processor taking another day or two. If you want please reach out to me at [email protected] and I will try to compensate you for this case.We hope to have you become a 2nd time purchaser with us. Cheers, Raymond GM Customer Service
PL
I dont like the packaging that has huge word size of "NYC Designer Outlet". It seems like you want to show everyone that inside this packaging contains the precious item and good for the thief. Please dont advertise your brand with this way.
Response from NYC Designer OutletJun 24, 2024
HI! Thanks for your review. Regarding the packaging that is really a decision our marketing team decided to do.I will mention to them your frustration on the Tie bags we ship with. Thanks again, Raymond GM Customer Service
JE
Great products. Great service
Response from NYC Designer OutletJun 24, 2024
Thanks! We hope to see you again soon! Raymond, GM Customer Service