NVN MarineReviews of nvnmarine.com

Product on site was marked as in stock July 5, 2023. Ordered product same day charged our card the next day. As of the July 13th website account show our order as unfulfilled. They don't answer phone, voice mail says mailbox full. Manufacturer says this item was discontinued. Have we been scammed? Update: I was never able to reach them by phone, voice mailbox always full, contacted my CC company and told them the issue and they finally got me a refund. I suggest if you cant reach them to order by phone then DON'T ORDER.

They were rude when I tried to return an item. NVN would not accept my return because the package was open. The product was not used. I purchased two fish finders and network cables. After further review I was not able to network the fish finders. You would think the store would mention that with the items purchased. The return policy for the items I ordered are as followed..."For packages that are returned in an unsealed condition or without the original packaging, a processing fee of up to 20% will be applied to the return."

never shipped item. when I asked, order was canceled.

Very dishonest company who cheats their customers. Never buy from them online or through Amazon! I bought two marine toilets and one delivered in a million pieces and one never delivered it was shipped back to their warehouse. I only received one credit and have emailed them too many times to remember and have called and complained to Amazon now 4 times. I would never use this company ever again. I am now escalating to Amazon at highest level and won’t quit until Amazon pulls them as a vendor or I get a refund! Now they respond that its not place to discuss credits. Don't defraud your customers so I dont have to waste time writing reviews. Amazon responded to you again almost week ago and nobody has answered back. Buyer Beware! Below is FEDEX tracking number and you will notice you said you credited me for one toilet and other one delivered to me. Check out these tracking numbers and you will see the other toilet you charged me for was sent back to you and never delivered. I need another credit and have asked 5 times through Amazon over last year.

I was told they had 30 GPS Items I needed. I emailed and called to make shure they had them before I placed the order. I ordered and after paying I was notified via email, they only had 21. I called back and emailed the rep was rude. I contacted the police and they have refused to speak to me or the police. And I have not gotten a refund for the $6000.00 plus.

Paid for 2 day shipping, showed up 5 days later

Ordered Two Cannon Mag 5 down riggers.Delivery says 3-5 days, download Shop App to track package. Have yet to receive a tracking number Or email. Opened shop app they also have no tracking number. Now on Day 6 emailed company three Times no response. Next step… Report to Capital One as fraud Service Sucks.

I placed an order for a hydrolic jack plate and the dual blinker control. I recevied the blinker control in 3 days. It's been 21 days since the order was placed and have not recieved the jack plate. Per UPS only the label was created, product never picked up. NVN marine has been extremely unhelpful, rude, and to this point unwilling to refund my money for a product I am obviously never going to recieve. I would never recommend NVN marine to anyone. The customer service I have experienced is non existant to say the least. They are terrible as a company and DO NOT stand behind their service policies!!!