Predatory company. Made a single purchase and then set us up on auto reorder without us knowing. Instead of sending a notice of the reorder or an invoice they just charge your card. We contacted them immediately and was told there was nothing they could do to cancel it despite the fact that they had not shipped yet. Total charged was around $366. No contact phone number to even speak to a live person.
JE
Janet E.
Delicious, nutritous sugar free mushrooms!
Nutrops has successfully made a delicious Sugar Free product that makes your mushroom delivery effortless and fun. I love them!
Response from NutropsJul 27, 2026
Thank you so much for the kind words! We're thrilled to hear you're loving Sugar Free Nütrops and that they've become such an easy, enjoyable part of your daily routine. We truly appreciate your support!
MB
Matthew B.
Terrible Experience
In my experience, their subscription and auto-shipment process appears deceptive and extremely difficult to cancel. My original order, Order #520150553, showed quarterly shipments only. Despite that, Nütrops attempted to process another shipment, Order #520159518, in less than 30 days without my authorization.
What makes this even more concerning is that their order confirmation stated I had a 60-minute window to make edits to the order, but that the window was for “edits only, not cancellations.” In other words, they allow customers to change certain parts of an order before it ships, but do not allow the customer to cancel the order during that same window. That is a major red flag.
I believe these practices raise serious consumer protection concerns, especially around recurring billing, negative-option marketing, auto-shipments, and cancellation barriers. Companies should clearly disclose subscription terms, honor the shipment schedule the customer agreed to, and make cancellation as easy as enrollment.
I have demanded written confirmation that the unauthorized shipment has been cancelled, that I will be refunded, that all subscriptions and future shipments are cancelled, and that my stored credit card information is deleted or disabled. Until this is fully resolved, I cannot recommend this company.
Consumers should screenshot everything, read the subscription terms carefully, and be very cautious before giving this company payment information.
Response from NutropsJul 27, 2026
Hi, we're sorry to hear this was your experience. We understand how frustrating it can be when managing a subscription doesn't feel as straightforward as expected. We take feedback like yours seriously and are always looking for ways to improve the customer experience. If there's anything that remains unresolved, please reach out to us at [email protected] and we'd be happy to review your account with you.
SH
Shaunna
The nütrops sugar free fuctional…
The nütrops sugar free fuctional gummies are simply great. The flavor is top notch and no weird after taste like some sugar free things. The individual pouches are so great to throw in my work bag, lunch tote, or purse. I've already noticed my focus is better, belly seems much better and I have been sleeping great. Look forward to continuing to see improvements in my well being with these gummies!
Response from NutropsJul 27, 2026
Thank you so much for the thoughtful review! We're thrilled you're loving the taste of Sugar Free Nütrops and finding the individual pouches so convenient for life on the go. We truly appreciate your support and are so happy to have you as part of our community!
DF
Daniel F.
These gummies work great
These gummies work great! I've tried other brands and these are the best for energy focus calmness etc.
Response from NutropsJul 27, 2026
This means the world! Thank you so much for sharing.
LV
Laura V.
Must I give this grifting company a…
Must I give this grifting company a star?
I have never done business with a sleazier company.
I ordered directly one time, one month supply, paid, okay. To be honest, I had bought the product once before from a different (not sleazy) retailer and did like the gummies, so repeat customer here - a very regretful one
Why? Because out of the blue, as far as I can tell, I’m notified that my “order” is ready to ship and the cost is ONE HUNDRED FIFTY-FIVE DOLLARS!!!
Of course, as has been noted dozens of times here, the “edit your order” button does not have any instructions for cancelling an order or a subscription.
I replied to the notification email.
The response I got from “arsenio” informed me that my subscription had been cancelled but not this $155 shipment, as it was in production (NOT SHIPPED) and these idiotic gummies are “fragile.” So each and every order is bespoke? I wonder how they do business with freaking Walmart and Old Navy?
Anyway, it’s a predatory company and I’m going to do what I can to spread the word.
Looks like grifting, cheating and fleecing is the all-American way.
Disgustedly,
Laura
Response from NutropsJul 27, 2026
Hi Laura, we're sorry to hear this was your experience. We understand how frustrating unexpected subscription renewals and difficulty managing an order can feel, and that's never the experience we want anyone to have. We appreciate you taking the time to share your feedback, as it's something we take seriously and use to improve. If there's anything still unresolved, we'd be happy to take another look if you reach out to us at [email protected].
JG
Julie G.
ONLY took these for two days before…
ONLY took these for two days before these gummies landed me in the ER! Overnight stay plus CT scan, blood tests. Caused horrific headache, worse than migraine and severe nausea. Not to mention numerous trips to the bathroom. I guess the mushrooms were too much for my body/system.
Response from NutropsJul 27, 2026
We're so sorry to hear about your experience, and we hope you're feeling much better. The safety of our customers is incredibly important to us. We'd appreciate the opportunity to learn more about what happened, so if you're open to it, please reach out to us at [email protected] with your order information. Our team would be happy to look into this with you.
MI
Mike
Well so far they taste great and…
Well so far they taste great and they're making me feel more focused. As an affiliate I'm posting about them all over my socials and have already made a sale. I see the company is doing a great job already spreading word.
Response from NutropsJul 27, 2026
Thank you for taking the time to leave a review! We're so happy to have you as part of the Nütrops community, and we're grateful for your enthusiasm and support.