customer
Above and Beyond
I had an issue with my CGM coming unlinked. I sent an email and received a very quick response. The customer service rep took ownership of the issue and found the technical people to make the correction. She emailed me multiple times during the process to update me and let me know she was working on it. She resolved the issue and went above and beyond. I am thankful for excellent customer service. This makes me want to recommend.Nutrisense to others. I’m always grateful when a company works hard to resolve any issues. I’m very happy with the app and excited to be reconnected.
Response from NutrisenseJun 21, 2025
Stories like yours are why we do what we do! 🌟 We’re thrilled to hear how our team not only resolved your CGM issue but kept you informed every step of the way, that’s the ‘above and beyond’ service we strive for. We’ll make sure your kind words reach the rep (and the tech wizards behind the scenes!). Most of all, we’re so grateful you’re part of the Nutrisense family and can’t wait to see where your health journey takes you next. Thanks for trusting us, and for shouting this from the digital rooftops! 🎉 Best regards, Juan your Nutrisense Customer Support Team Lead