NutricostReviews of nutricost.com

Unfortunately, I didn’t check Trustpilot earlier. I ordered from Nutricost for the first time during their Black Friday promotion for two protein isolates. After completing the purchase, I added a creatine to my cart just to see the discounted price. To my surprise, a few hours later I received an email confirming that the creatine had been purchased—without my authorization. I immediately emailed Nutricost twice, but received no response. After a few days, I called and spoke with customer support, who were not helpful at all. They told me that once I received the product, I could go to the portal and print a return label (which is incorrect). Only later did I find out that I would have to pay for the return myself because I hadn’t purchased their “insurance.” I’ve emailed them several more times since then with no response. On top of that, the protein isolate tastes bad—this is the first brand I’ve tried with such an unpleasant taste and smell. I definitely do NOT recommend buying from Nutricost!

As someone new to supplements, I selected this company because they offered Free Returns and Package Protection (which includes a small add-on fee). This is an absolute false statement, on my second order I had 1 of several products that did not agree with me and when I contacted Nutricost they said it would cost me $20 to return it and the refund less than the purchase price (this was after several phone calls). I was already irritated because right after submitting my second order, I received an email about special pricing that would have saved me $10. I inquired about a price adjustment and was told there's nothing they could do. I don't waste time on companies like this and no longer do business with them.

I ASKED A SIMPLE QUESTION TO CUSTOMER SUPPORT: ARE YOUR CAPSULES (MUCUNA PRURIENS) SUPPOSED TO WHITE OR BROWN? MINE ARE BROWN, BUT OTHER REVIEWERS STATED THAT THEY HAD WHITE CAPSULES. COLOR IS NOT SUBJECTIVE. AFTER AN INTITIAL REPLY STATING THEY WOULD GET BACK TO ME IN 3 DAYS, NO RESPINCE AFTER A WEEK AND A HALF ... DESPITE CONTINUED INQUIRIES. THIS REALLY MAKES YOU WONDER! ARE THEY HIDING SOMETHING? IN ANY CASE, THIS GRETLY DAMAGES THEIR CREDIBILITY. BUYER BEWARE! I WILL NEVER ORDER ANYTHING FROM NUTRICOST AGAIN!

I ordered 300 dollar worth of product . Two of them are not worth the money they don’t work . But mostly the price is not any cheaper than others and the customer service is horrible . They have maybe 3 people in total working in customer service . The messed up the address. And I had a hard time getting the products . Nutricost told me they can’t change the address when fedex tells me it’s the sender that can do it . I didn’t want to be judgmental so i ordered a second time with them . It was worst . They said they had a glitch and send a partial order after 8 days . And the product they send never arrived . When I called them they said they can’t help me . It’s a bad company . Some products do work but you can get those anywhere on Amazon . If you care about your time and money . Don’t bother with this company . They are not standing behind their product . They even want to charge you a return fee for products that don’t work .

I use their products, I don’t order from their website. I get mine thru TEMU which is cheaper than Amazon and they ship right away from Utah.

I ordered a 5 lb tub of whey protein isolate. It arrived from Amazon with a small crack in the can. I didnt want the headache of driving to the closest whole foods 8 miles away so i contacted Nutricost directly via email asking if i can take and put the product into gallon zip lock bags and if the moisture added will damage the product as it will take me 3 plus month to use as i drink one a day and it has 62 servings. LEX (from nutricost responded and asked for my amazon order number) i found it sent the email and he responded that Amazon has verified delivery of the product and i should contact amazon.. I never asked for a return! I want to know how to make my product not go bad! Remember LEX in customer support

I take Nutricost products since many years. Last few months in many orders the articles were defective and caused belly irritation, inflammation. Last package I opened last week caused strong stomach pain and diarrhea. These products are dangerous and I am not going to order anything here in future!

My review is about the quality of the products. I use them for a ‘mito cocktail’ to treat a health challenge I have. I transitioned to Nutricost supplements from highly renowned brands because of the prohibitive cost. I’ve been on the Nutricost products since over two years ago with absolutely no adverse effect vs when I was using the high-end products. To me, that is a good quality product. I’ve never bought them from their webpage, but from amazon. I hope this review helps!