Tunde S.
Misleading Return Policy
Misleading Return Policy – Beware I ordered from this company and my package was shipped from Florida, U.S. However, when I tried to return the item, I was told I had to ship it back to a warehouse in Ningbo, China. This is highly misleading and unfair. 1. The product shipped from the U.S., so it is unreasonable to demand international return shipping. 2. The cost of return shipping to China ($50–$80+) is disproportionate compared to the value of the item. 3. Instead of offering a fair resolution, the company suggested only a 40% refund without return, which feels like taking advantage of customers, knowing most people will not pay international shipping. I feel deceived by this policy and cannot recommend ordering from this seller. Be very careful before making a purchase.