NurxReviews of nurx.com

The staff is awful

TERRIBLE DO NOT RECOMMEND

You didn’t send my order - it’s overdue by 3 weeks please contact me

I have paid twice for orders I have not received

Horrible experience. The individual I spoke with tried to prescribe me with an SSRI after I continuously told her I was not interested. She kept trying to tell me what my symptoms were and why I needed to be on an SSRI. Incredibly disappointing how quickly she was to prescribe me without further clarification about MY symptoms.

They have gone down hill. The way they charge 3.00 everytime even when you don’t use the support chat.

I think it's extremely negligent how they require your credit card number before prescribing you medication and then there is no communication or pre-approval before they send out the medication. A doctor reviews it and then automatically sends it without you even knowing the name of it and then you're stuck with the bill. There should be an approval before the medication is sent. I was prescribed a medication that I know I can't take and they automatically sent it out and billed me without telling me what the name of it was before doing so. Lack of communication is ridiculous with them.

Had a consultation to get prescribed birth control. The same day I received a message that there were issues with my insurance, to which I responded asking to adjust information. Somehow, the customer service assumed this meant to cancel my entire order, to which I received multiple confusing messages, no communication about such, and had to ask the same questions several times to even be told that it was canceled. They did not even acknowledge that several different staff members messed up and did not even process a refund until I directly pointed out their mistakes. Do not trust this company to provide you birth control or any prescriptions unless you want to actively feel like you're being scammed and ignored.