NurxReviews of nurx.com

They never reply to your question before dispensing the medication and just charge your card without asking you to approve the copay. They claim the prices are listed online but they write “$30 for one month ($0 with insurance)”. If your insurance doesn’t cover it, they don’t tell you and they immediately ship/charge you. They’re incredibly hard to get a hold of. My “refund request” is in but apparently the “consult” for $40 is non refundable. This same medication is $34 thru good rx, and $90 thru them. Even a normal pharmacy tells you the price before charging you. It’s ridiculously fraudulent and I would never recommend it. The process also takes weeks

I will tell you my review is 100% real. They were a very good company for over 2 years until you can't get any provider after paying a fee for the year and they never mailed the birth control pills to you. So I'm glad you get your pills and you have nothing but positive to say but alot of other people have not received their pills and they said" they're sorry. That won't do for me.

Nurx used to be a great company from 2020 to 2022. Their customer service and quick replies aren't nearly what it used to be. I used to be able to fill my prescription with no problems however when I waited 2 weeks to get my prescription refilled they abruptly stopped covering my insurance. I asked for them to send my prescription to a local pharmacy and that took another 2 weeks without my birth control. I've even tried to contact customer service multiple times and they never got back with me. I've been so disappointed in their service recently, I'm not sure what's going on but hopefully they turn back to get great company they once were.

I used to use Nurx for birth control back in 2020 and decided to use their website for acne medication about two months ago...it took nearly two weeks to hear from a doctor, who clearly did not read over my file, and it has been nearly over a month of waiting for the medication to be reviewed by them (which I am now attempting to cancel since the whole process has taken far too long). I believe there is room for improvement for them but I will not wait around any longer for it to happen.

Just cancelled with this company and took my business to a competitor. I had been receiving my prescription with no issues all last year (2022). When it came time to renew my prescription, weeks went by with no follow-up or further communication from Nurx about the status of my renewal and when I could expect to continue receiving my prescription. I tried reaching out to them after months of hearing nothing and the response I received provided me with no further information or clarity on what was going on. I tried to be patient for another two weeks but still heard nothing so I went ahead and cancelled as Nurx lost my trust and they don’t seem to know what they’re doing whatsoever. They also still charged me for the consultation even though I have received no goods or services from them. Good thing I checked because a refund was not offered to me which honestly feels extremely fraudulent.

Took my money and never got back to me... it has been 6 days. This company is a joke. They steal your information - credit card info, everything. Waste of time signing up.

They took my money and personal information and did not deliver under the pretext of requesting additional information. This is a scam. They need to be stopped.

Horrible service, charged me $25 for consultation when I only want to check if my insurance works. Once I found out from their automated system that they don't cover my insurance I no longer wanted to do the subscription as I can go back to using pillclub. I messaged them that I don't want to proceed with consultation and no longer want to purchase their birth control. They took 3-4 days to reply back and then I measage them back again and now they still haven't replied. They also told me the $25 consultation fee is non refundable. Like what?!?! I haven't even consulted anyone in their medical team. I am basically being charged $25 for nothing. The pill club is so much better. I disputed this purchase with my bank. So hopefully it goes through.