NurxReviews of nurx.com

I first started using Nurx around the year of 2017. Everything was PERFECT. They responded rapidly, kept notes on my chart and kept med costs down. They later expanded to cover acne treatment, and this too was amazing. I wrote a review when prompted after seeing how rapidly Nurx was expanding and hoped that Nurx wasn't expanding too fast. Unfortunately, my fear has come to fruition. No one is reading the notes on my chart any longer. Even though I should be getting prescription for 6 months at a time which I have been doing for the past 6 years, I'm having so many issues with communication. I dont recieve a response until about a week later to messages. To ask a simple question for the mental health team, I was made to pay the monthly subscription fee for them to tell me they don't have that service. Staff are still wonderful but they may be overwhelmed and it's probably more convenient to switch to another service.

Tried to cancel subscription multiple time but order was charged and shipped anyway.

They changed my meds. I asked them to change it back and got no response. Not happy about it. I was even told the change request would be addressed next time and it wasn't.

Well I told you people numerous times that I had switched pharmacies, gave you people all the current information for it,and you STILL sent my damn birth control pills to my old pharmacy yet again! Very frustrated, I messaged you people, updated the info, still sent to wrong pharmacy! Not happy with this whatsoever!! I tried messaging someone regarding this,you claim there's nothing you can do now,since it was already sent,well I LET YOU PEOPLE KNOW WAY AHEAD OF TIME REGARDING MY PHARMACY SWITCH,SO THIS SHOULDN'T HAVE BEEN AN ISSUE!! VERY DISSAPOINTED!!!

Prescription lost in the mail. Reached out twice and still not resolved. Very upsetting since this happened once before and before I even realized a replacement was already on its way. Has been a month since it was sent. Postal service will not allow anyone to look for it since it is medication.

Late on shipments and often don't respond to messages.

There's always an issue when renewing my prescription, forst they blamed my insurance when there was no issue, then they toom weeks to review my renewal so i was late to taking my next shot and had to start over and then I was told supposedly that my prescription isn't being made anymore and that they would be giving the last of their supply to the pharmacy when no one else has any notice of the Depo shot no longer being produced.

I rated Nurx two stars, just because it is not as fast as they state it is. It took three days for someone to contact me after filling out all the necessary forms for what was needed. They stated they were experiencing a lot of people coming to them and to wait patiently. On the fourth day, they filled my birth control pill order and said it was sent, and to wait 2 to 3 days and the order should arrive at my home. I still haven't received the order. While I know USPS isn't by any means speedy, it seems to sitting at where it was originally mailed from, making me wonder if they have even sent it out. Last year, I worked with GoodRX to get a prescription because my regular doctor couldn't get me in for a month or so. While I paid more for the initial consult with GoodRX, within a few hours they had sent the prescription to my local pharmacy, with renewals for the rest of the year. My suggestion go with GoodRX and drive to your local pharmacy for the prescription, get it done in a day rather than going on two weeks.