NurxReviews of nurx.com

“If you receive a medical consultation (meaning your online health assessment is reviewed by our medical team), we do not offer refunds for the consultation”—this is the statement from Nurx themselves I do NOT respect a company that wants to steal as if glossing over information to see if you’re eligible or not costs some professional $25. If they owned up to their misleading mistakes, didn’t withdraw so quickly and wait until seeing if people are eligible they may be respected but they don’t care, it’s obvious they want to steal from unsuspecting victims. Do not give them your personal information. They hold it in their systems after deletion too.

customer service takes multiple days to respond, no coverage in my area, no way to share feedback directly with them, went a month without birth control, no way to cancel subscription on the portal. whole thing has been miserable

They started charging me $3 in March for an Rx that I stopped using in August due to an allergic reaction. They said they "assumed" that I would need to fill it again, so will charge $3 every six months as a service fee for the anticipated fill at my local pharmacy. They refuse to remove the charge when I explained that I haven't filled the Rx due to an allergic reaction and also refuse to close my account or remove the saved credit card info. Save yourself the headache and don't use Nurx.

Charged me $25 to say my insurance doesn't cover it. Shouldn't you tell me that before?

Not writing a review, more of a thank you to all these people who wrote reviews on this company, as i was ready to use it , but due to all these horrible reviews, i will not be using this company, it definitely sounds like a huge mess of a Company, thank you to everyone who wrote these reviews.

Awful company and a waste of $35. I will be disputing the charge with my credit card company. If I could give them zero stars I would. Too bad I didn’t research reviews prior to submitting an inquiry.

Can I leave a negative 5 star review. I have been dealing with them for well over a month. Over two weeks ago they told me to watch for tracking for my prescription. I contacted them again today, and response now is they need my insurance info, sent that to them a month ago. And they won't refund $40 fee, because script has been written, even though I have fought with them for weeks to have them send it. Stay away from this company, a different person responds to each message and clearly they don't review previous messages to see what is going on. What a rip off! Their response to my review is sorry and we want to make things right. I have them numerous opportunities over the several weeks messaging them asking what was taking so long, and they clearly couldn't manage to resolve the issues. If they really wanted to make it "right" they would refund me since they clearly can't take care of customers.

Order under Review by care team. Inquiry about this. The rep was so rude. This is my 1st time doing medical online, so of course I am skeptical. She immediately said we will refund your money 3-5 days. Goodbye - & hung up. OKAY! Give me back my $40 & I will NEVER come back to this site again if this is the service I get.