NurxReviews of nurx.com

3.21,783 reviews
Pharmacy & Medicine

Nurx

About Nurx

Get prescriptions and home screening tests delivered right to your door. Often free with insurance, or pay by cash. Place an order in a few simple steps.

Nurx (nurx.com) has 1,783 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.

Also known as: nurx.com
Website: nurx.com
Category: Pharmacy & Medicine
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Nurx reviews

Showing 699 reviews with 1 star · Clear filters

Mike
Jun 30, 2023
Absolute the worst at getting back at…
Absolute the worst at getting back at you in a timely matter. It'll be several days before you get a response. On top of that, their transparency with the fees they charge is just as bad.
Response from NurxJun 30, 2023
Hello, Thanks for taking the time to share your experience. We’re sorry we did not meet your expectations and we would love the opportunity to make things right. Please send us a message in the app or email us at [email protected]. Your feedback will help make us better. Take care! - Nurx Quality Assurance
Box L.
Jun 26, 2023
Those guys are playing with people
Those guys are playing with people, they promised to delivery a medication and never did. The send me a tracking number but wasn’t delivered, I think is a fake tracking number. I tried to talk to someone but nobody’s answering.
Response from NurxJun 27, 2023
Hello, Thanks for taking the time to share your experience. We’re sorry we did not meet your expectations and we would love the opportunity to make things right. Please send us a message in the app or email us at [email protected]. Your feedback will help make us better. Take care! - Nurx Quality Assurance
Maleigha R.
Jun 22, 2023
Poor customer service
Poor customer service. Messaged, emailed, and called the support team multiple times and never heard back. It’s been almost a week and I still haven’t been able to get in contact with anyone from here.
Response from NurxJun 27, 2023
Hello, Thanks for taking the time to share your experience. We’re sorry we did not meet your expectations and we would love the opportunity to make things right. Please send us a message in the app or email us at [email protected]. Your feedback will help make us better. Take care! - Nurx Quality Assurance
Dolma T.
Jun 22, 2023
This is the worst service I ever…
This is the worst service I ever experience. I order my medication on 06/05 and it’s still on processing. I didn’t receive my medication. It keeps extending the delivery date. On top they charge me extra $30 for the services. Better save your money and go to real clinic.
Response from NurxJun 27, 2023
Hello Dolma, Thanks for taking the time to share your experience. We’re sorry we did not meet your expectations and we would love the opportunity to make things right. Please send us a message in the app or email us at [email protected]. Your feedback will help make us better. Take care! - Nurx Quality Assurance
Makayla
Jun 16, 2023
I wish I would have read the reviews…
I wish I would have read the reviews prior to ordering or using this company. It claims my order was shipped out 2 weeks ago and yet here I am still have not received my order or any updates on their website with tracking and told to contact USPS. I should not have to contact anyone when you are the shipper and I’m buying from you, you should have a team that does that. And apparently you can’t ask for refunds even if you never get your order so I’m out of $153.00 for trusting this scam “pharmacy”. Please stand clear. They take forever to respond to any messages because after my appointment I asked can I get a prescription written to a pharmacy and did not receive a message until after the order shipped so then it was too late to even have it sent to a pharmacy.
Response from NurxJun 20, 2023
Hello, Thanks for taking the time to share your experience. We’re sorry we did not meet your expectations and we would love the opportunity to make things right. Please send us a message in the app or email us at [email protected]. Your feedback will help make us better. Take care! - Nurx Quality Assurance
Kenna R.
Jun 15, 2023
Charged after cancelling subscription
I cancelled my subscription and my next shipment for my birth control, but got charged anyway. I spent $45 on pills I’m not going to get. I requested a refund, but doubt I’ll get one considering other reviews.
Response from NurxJun 16, 2023
Hello Kenna, Thanks for taking the time to share your experience. We’re sorry we did not meet your expectations and we would love the opportunity to make things right. Please send us a message in the app or email us at [email protected]. Your feedback will help make us better. Take care! - Nurx Quality Assurance
Yvette R.
Jun 11, 2023
Don't waste your money
I contacted the company over a month ago for a simple acne problem that started after I started hormone replacement therapy during menopause, a simple topical. I paid $40, answered all the questions, and was told ointment was ordered over a month ago, and they stated it's still in review. I requested a refund, and they said that the study was worth the $40 and no refunds... don't waste your money with this company.
Response from NurxJun 16, 2023
Hello Yvette, Thanks for taking the time to share your experience. We’re sorry we did not meet your expectations and we would love the opportunity to make things right. Please send us a message in the app or email us at [email protected]. Your feedback will help make us better. Take care! - Nurx Quality Assurance
Houda E.
Jun 9, 2023
I’d love to give 0 stars if I could .
I’d love to give 0 stars if I could . They charged my account twice for one product and take forever to reply . They have horrible service and will not be doing business with them ever again!
Response from NurxJun 11, 2023
Hello, Thanks for taking the time to share your experience. We’re sorry we did not meet your expectations and we would love the opportunity to make things right. Please send us a message in the app or email us at [email protected]. Your feedback will help make us better. Take care! - Nurx Quality Assurance

NurxReviews of nurx.com

About Nurx

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NurxReviews of nurx.com

Nurx reviews

Absolute the worst at getting back at…

Those guys are playing with people

Poor customer service

This is the worst service I ever…

I wish I would have read the reviews…

Charged after cancelling subscription

Don't waste your money

I’d love to give 0 stars if I could .

About Nurx

About these reviews

More in Pharmacy & Medicine

xeteor.com

Achilles Medical

RefillRx Connect

Vidimedic

Nurx reviews

Absolute the worst at getting back at…

Those guys are playing with people

Poor customer service

This is the worst service I ever…

I wish I would have read the reviews…

Charged after cancelling subscription

Don't waste your money

I’d love to give 0 stars if I could .