NurxReviews of nurx.com

The absolute worst customer service and scam. They advertise their brand as being an easy and simple way to access medications and it’s the opposite. The amount of calls between my insurance, pharmacy and nurx is unacceptable. I paid $40 for a consultation months ago and I still don’t have my prescription. I’d much rather have gone in person to a doctor at this point.

What a scam. They tell me my insurance doesn't cover my medication which is not true and then keep my money

I am not one to really write reviews unless theyre definitely needed. I’ve been with the Pill Club for yearsssssss, and recently they collabed with nurx, which I had hope. Unfortunately, my experience has been terrible. They said they made a mistake and forgot to use my insurance so they charged me, which i don’t mind paying the difference, but they never refunded me when they ended up fixing the situation, and then continues to say “we can’t work with your insurance at the moment” and then basically says this is how much your next batch will cost. Bruh. I’ve never had such a headache when I was receiving product from The Pill Club. This company has made me miss days on my birth control because they stated my next pack would be delivered, yet when I checked to track the product, it hadn’t even processed yet, and then a few days later they just canceled it altogether. This company is complete BS. I have no idea why The Pill Club left them their legacy.

absolutly no customer service, they take your money immediatly and ive yet to get a response for 4 days. went to a different site and was able to get my prescription within hours and zero hastle. DO NOT PUT YOUR CARD INFORMATION on this site unless you plan on letting them charge you $65 for nothing. i have called the sup[port line 4 times with hold times over 30 minutes and no results. im going to have to cancel the card registered with them and eat the $65 at this point. EDIT i did recieve a refund after holding for a very long time.... just put the phone on speaker and wait it out

The worst service we ever had. My wife ordered a set of birth control bills. They charged $25 for what they call online consultation, which is nothing other than you answering a set of questions. Then they launched the process of the order. After a week without a response or any hearing from them. They apologized and re-initiated they process. The story got repeated three time over three weeks and at the end nothing is delivered. I wouldn’t recommend it to anyone even if you desperate for help. Because you wont get anything other than accumulating charges on your credit card.

Regret using this company and would not recommend. The nurse accidentally submitted the wrong prescription for me, which could not be used. Then it took weeks of back and forth to get it corrected and receive the first order through my pharmacy. It takes at least a WEEK to receive a reply to a single message, and they are extremely understaffed and unorganized. I’m surprised this operation has not been shut down by medical regulators yet. It probably should be.

Totally dissatisfied with this company which I initiated to get Vitamin A or Tretinoin. A month’s supply was listed as costing 30$ but they send a 3 month supply and 90$ is charged to your credit card. They charge extra for auto- renewal where as most companies reduce their prices for this service. They charge a consultation price of 30$ . It’s a hoax. The strength recommended by their medical (???) doctor was the lowest strength which hasn’t shown any effect on my skin ( peeling). To get the higher strength, I have to get another medical consult which will cost additional fees. This type of company nickels and dimes once you enlist. Find a reliable source and don’t get involved with this company

Consistently late on filling prescriptions which causes gaps and issues for my period, they have problems routinely arise with insurance, they charge hidden fees, they had me pick up at a pharmacy once due to them being late and me needing it ASAP. They keep switching around my prescription brand despite me asking them to keep it the same. Bad service and operations. I used to use Pill club and had no issues. They should fill the next prescription prior to the last one ending, seems like a no brainer.