NurxReviews of nurx.com

Customer service is SHOCKING. I wrote an email that I found on this website in the hope of getting someone to help! All I wanted was a refill ? I haven’t had a response in 2 days from anyone and it’s rather urgent.

Nurx will not stop my recurring subscription when I requested it. They fill prescription refills more often than every 30 days and then bill my credit card

Wish I could give zero stars. They charge you the fees then you don’t receive the product and it’s almost impossible to get a hold of anyone on the phone or through messaging. Awful experience. I’ve been waiting since May of 2023 for any type of solution to this.

It took multiple tries to recreate my account - one that I guess got deactivated by Nurx, since I never deleted it and still had my password on file. After two days of no response, I got a password reset link that works. Unfortunately, it only works with the app, not online through your browser. I said multiple times in my messages to them that I did not want to have to use the app. No one ever addressed that. Every time I was sent a stock response, totally impersonal and exactly like the last one, and ignoring my concern about the app and about my desired prescriptions - everything except the account activation. Ultimately just a money hungry, rude, and clearly not high tech/compatible enough company. So disappointed.

MISLEADING--terribly misleading. Consult = $30 (what a deal) Prescription $30, oh my that's $3 cheaper than my local pharmacy. WRONG their $30 = $90! Thus you pay an EXTRA $60 to them every month or an extra $360 a year. HOW? They quote $30 a month---but the "tube" covers 3-months so the price really is $90, when I can buy it down the street for $33 w/ GoodRx

They are a scammers. They may work okay for birth control, but not what I wanted which was medication which they said would be free if I took their tests. They can’t provide the medication and they make money by getting you to do lab work which they evidently get a commission plus their enrollment fee, etc. Beware. I haven’t reported them to BBB yet… NuRx has replied to me. I am submitting the comments to the Lab called ARUP LABS which they will have to pay directly for the LAB FEES. If they do that, I will not report them to the BBB although they should be. Look at all the negative reviews on them!

I used NuRx for a year and was very happy. Now it’s time to renew and I’m having all kinds of problems and NuRX is TERRIBLE!! I had to repeat my renewal survey from NuRx SIX times and kept getting the result that my BCPs would cost $840!! Last year they were $90! When I have sent messages to NuRx, NO ONE responds. At all. I had to Google their customer service # because it’s not listed on their page. It took two calls because no one responded after the first call. The second rep GUARANTEED I wouldn’t have trouble so I wearily went through with my order. I got a response that my BCPs aren’t available and I could be switched to a different pill or pick them up in a local pharmacy. I don’t want to do either. This week has been a total hassle. I want my $25 fee back after all the hassle this week has been and I REALLY want someone to just reply to my messages. I truly hate NuRx and I feel lied to and stolen from : ( Stay away from these thieves

Terrible, It's been 3 months of trying to deal with nurx and getting no where with their practically non existent customer service, a waste of time and nothing but a headache. I miss pill club, never had an issue with them it's a shame they transfered over to this trash.