NurxReviews of nurx.com

This company is a total ripoff. They charge you $40 and tell you they will bill your insurance for any prescription they order. After you sign up they inform you that they don’t take “your” insurance with limited explanation. You then go to plan B (self pay). I have a prescription skin lotion I have used in the past and they would not issue a prescription for something that has worked, and is safe. Don’t waste your time.

I HAVE ASKED FOR FOUR DAYS FOR MY SUBSCRIPTION TO BE CANCELED. I HAVE ALSO GONE THRU THE WEBSITE TO CANCEL THE SUBSCRIPTION ALSO. I GET NO RESPONSE FROM THEM THEY REFUSE TO RESPOND AND TODAY THEY MAILED OUT SOMETHING I HAVE NO USE FOR AND CHARGED ME. DO NOT DO BUSINESS WITH THIS COMPANY. Now they are responding with send them a message. That is what I have already been doing every day. What is wrong with this company?

Very questionable medical care. Seems as if you only visit with a robot/AI and not a real person/medical provider. They take weeks to respond and make you fill out the questionnaire numerous times only to have a “doctor” respond to your inquire a few weeks later. Assessments based only on the survey and one picture without an actual visit with a provider or taking into account past medical history or current medications. I would be highly skeptical of this service and look elsewhere for virtual medical care.

Worst Telehealth experience imaginable. If you want to use a company that only responds with Robots and rarely if ever actually gets back to you then this is the place for you. Seriously awful, irresponsibly unresponsive. These people are thieves and should be thrown in jail.

Quick to collect my fee but very slow to refund when they said my insurance would not pay for a generic that I normally get at no cost. Chat did not respond to my request for refund. I should have read the negative reviews before getting involved in this mess.

THE WORST SERVICE. They overcharged my card for something that dont aggree with and never reply to any text, emails or anything. Even on the app where you paid 30 dollars for the consultation they never replied.

doc provider was great. subscription terrible. they take your insurance info, then say that you are out of network, even though I dont have a ppo, they say they are not a preferred provider in your network. that is not how my iunsuranc works. they charge your credit card and then wont tell you how much teh medicaiton will cost then dont sent it of give you refills bc they want you to pay for the subscription.

So I did not want to continue my subscription…. I emailed them almost a month ago And was told I had no subscriptions or open orders… this morning I get a message saying my order is being processed…. I have sent several messages and emails with no response…. I will never use this service again and will be very vocal about the terrible customer service ….