NurxReviews of nurx.com

Used to be great, but something has changed. Now I can’t get my medication shipped on the schedule it used to be on. They changed their prices and didn’t notify me and stopped shipments, and had to manually request a refill. After that, they sent two refills within the same week, and now it’s been two months and haven’t gotten one. Not sure what changed but honestly it’s more of a hassle than it’s worth

They were absolutely no help when trying to renew my subscription, just saying it was a system error. I called three times and did the online messaging multiple times to no avail. I eventually ended up canceling my subscription, in which they didn’t care or respond, I think there are better options out there who appreciate their patients !

This company does not respond to support requests. They added a $28 consultation to my order. I thought it was required based on the checkout page. Then, they email me a receipt saying I "requested" this consultation. I definitely did not. Their support email address and support chatbot are both unmonitored and unresponsive. The product and service is fine otherwise. If you don't need their support staff, you'll be fine. But if you have any issues, good luck getting them to contact you!

I've been using them for almost two years. They were fine up until recently. They were processing my prescription, and then up until I ran out, they THEN shipped it. So I went a week without birth control, just using the placebo. Which, my period didnt come at all then. It wasn't until after it finally shipped and I was taking it for a whole week was when my period came. So not only did I have to go almost 3 weeks of not getting laid, but now my menstrual cycle is off. Thanks nurx, for being a complete nuisance in my life. You might as well pay the big money and get an IUD instead of going through these people.

I tried to fill a Rx for something that I have been using for years for my skin and the only thing that works. However, their doctor thought it was incorrect and told me to see my PCP. Everyone is entitled to their opinion. I waited from Sunday until until Wednesday night for this revelation. I would never have signed up with this company if I would have known that I would be wasting my time. I would have been better off going to an Urgent Care.

Nurx has the product I want. My issue with then is not the products themselves but the deceptive pricing. They were not up front with the pricing information. I wasn't given all the facts upfront. Had this been clear I would not have purchased from them. They quote a monthly price but it is NOT for once a month treatment. The doctor is cheaper then this..Buyers beware.

I’ve used Nurx for the past few years because of the online convenience. However it’s a very disorganized company and I’ve had many frustrating experiences not getting my prescriptions refilled in time, waiting forever to get a response from their online support, which is just a messaging system. It takes several days to get a response to each message and can take weeks to get a refill. Their customer service is very unhelpful. They also charge a ton of fees that keep increasing.

If you want your rx in a timely manner and your email answered then don't use this company. Finished my last Vail on 1/29/25 and my next vial is 2 weeks late. But the payment has been taken right on time! Would not recommend. There are too many others out there.