NurxReviews of nurx.com

Shady bait and switch. Almost like to withhold medication to get another monthly monitoring fee out of you. Absolutely just shady company. All around difficult and just time consuming. So much work as a customer. I canceled my subscription thru their customer service. Also the billing department sent me a ton of passive aggressive emails in a thread because I showed them dates and times and proof of times inquired and when things were cancelled. Also no one in billing has names so they just treat you like you don’t exist. Very much a shameful way to do business. I Have receipts. And then restarted my subscription without me knowing and refuse to refund. Even tho I was well in timeframe and didn’t restart my subscription. This is literally the worst way to treat a customer. I will literally tell everyone about this. They don’t care about anything but the money. And they will apparently do anything to get it. Seems desperate and like a company that is well past its heyday. Would recommend steering clear. They will use follow up emails and other things to coerce you into filling it out threatening to take away medication when I didn’t understand what they meant. There was nothing saying I would be starting my subscription again. Super shady and just nasty company. So they get a super nasty trust pilot review instead of refunding 69 dollars. What a joke

HORRIBLE EXPERIENCE! I do not recommend this service, I used this service because it stated they were a quick turnaround and I needed a refill on my birth control due to a job change I first had issues submitting my profile and my payment, it took their team 3 days to get back to me and their solution was to clear my cache. I then was finally able to submit everything I was charged a$24 fee for a consultation which was not made clear when I submitted my credit card number, then the medication went from $15 to $90. I accepted the fee and the delivery window was 2-4 days It has been 10 days since I submitted everything and I still have not received any tracking information what is out there is "your package is delayed" one system shows a delivery date of 8/26 I submitted a chat and they stated it takes 10 days for the system to process - again nothing was noted that I needed to wait 10+ days. DO NOT USE there are much better options out there!

Nurx was great at first. I didn't use insurance and I paid $55/month. They were SUPPOSED to send me my medication monthly which they did ONE time before just sending it to a pharmacy for an additional pickup charge. Over time, I was having to fill out the same check in several times with repeated emails telling me I hadn't done it yet. It is almost all AI, and extremely unhelpful when you share concerns or frustrations. I just canceled today because I could never get my medication in a timely manner, they are uncaring, and they raised the price over $20 for a worse experience. Just avoid at all costs. Nothing but a headache.

Treated like a criminal for an anxiety prescription that was not even a controlled substance. I cancelled the request. Don’t do business with people like this.

Horrible at communicating. It's been 24 hours and have not received a response from them. I provided clear instructions on what I wanted but was ignored. Cancelling my subscription with them, don't bother. Horrible customer service and communication.

They are a waste of money. I needed a script for something simple. They took the money and ran. No script.

They charged my card before giving me a consult, took 4 days to ask what pharmacy to send the prescription to, then refused to send the prescription or treat me. They don’t offer refunds either. This is a scam.

I have been with this company for a few years however this year they charged me and never sent me any pills that I requested. They will ask for a refund. They told me they couldn’t give me a refund. And the prescription is still in New York when I go to track it, I spoke to them back in May and here it is August and still no medicine. It was for NORETHINDRONE. So they are taking my money and not sending the pills.