NurxReviews of nurx.com

The subscription model is awful. Not user friendly at all. If you’re on a subscription, there is no warning prior to getting charged for the next refill. You simply get an email saying that you’ve already been charged and then a follow up that the medication shipped. I received an email that my medication was being charged for at 9:30pm and then processed at 4:30am the next morning. The “care team” just offers to turn the subscription off and on over and over rather than offer any actual solutions. This has happened one too many times, so I’m finally leaving a review. I don’t recommended, unless you’re truly desperate.

This is a SCAM!!!!. I paid for a prescription service, the team is not able to prescribe me rhe neduxation I need but they WILL NOT refund me for the payment

This company preys on the fact that you won’t read fine print. They kept charging me $79 a month after I stopped using their weight loss services and I had no idea I had to cancel even though I was not receiving the drugs, just so a doctor was ready for any of my needs. They talk about needing to taper off the meds once I canceled even though it had been a long time since I had received any, you think they would have reached out when I didn’t trip for more. I’ve used them for birth control for years and have had issues with them not sending me more in time while they say I am not due for a refill, which was not true. Will be looking to which to a different company for my birth control.

I went through a psychological evaluation and at the end was only offered one medication that I have already used in the past and was ineffective. They offered no help with anxiety or sleep issues which were my main complaint. I emailed and let them know that I got no assistance through this website and asked for a full refund. I was told that they didn’t give refunds to unsatisfied customers. I want people to use care with this website as what they advertise they do not provide those services. Waste of time and money!

I waited for my subscription for over a month. I reached out to the company to see what was the holdup because I was totally out of medication. At this time, they notified me that "I wasn't a good fit for their platform" because I had medicaid. They had no issue with it prior, and they were sure happy to take my money when I ordered. No communication was initiated about the order until I reached out. I would give negative stars to them, if possible. Do not spend your money at this establishment. They do not care about the patient, only money. Corporate slop.

Terrible. Customer service is slow to respond. I said I wanted it sent to a local pharmacy and they are shipping instead. Now they won’t respond. Do not use.

I started the process to see about getting Hydroquinone. I sent the pictures in for my face with the understanding that the doctor would review and there would be a next step. A few hours later there's a $90 order place!!!! (For one tube) . I messaged immediately saying no. Then I got charged a $3 fee for a support ticket?! And still no confirmation. I went in and requested a cancellation. ExAct same day. Nothing. It's crazy how they can charge you $90 without you being ready and $3 for a customer service question but still cannot cancel the charge. I better not see this on my credit card.

They just charged me for renewing a prescription that expires in 2 days without any warning. I had been ignoring the “please refill” emails because I didn’t want to keep my subscription (because the product doesn’t work). Well unbeknownst to me; I had an active prescription that they just refilled without notice. No “your subscription is about to process” email like you’d get from any good subscription company; just a surprise refill. After they emailed me saying it would be refilling, I tried to cancel my order but they processed it anyway. They refuse to refund me, after several back and forth where I stated that I wasn’t given any warning of a pending order or shipment. This is extremely misleading and frustrating and really a disappointment. I will never use this company or its products again.