NurxReviews of nurx.com

They want $69 a month after you're prescribed. They will gouge you to keep sending your prescription to the pharmacy. This is extortion!

If I could rate this company with negative stars, I would. Their customer service is the worst that I have EVER encountered. You should thank the Lord above if they respond to you once in a day. Their providers do not listen to a word that you say. STAY AWAY from this company

Some of the worst outsourced customer service I have ever dealt with. Response time to messages is slow…days slow. Customer portal is primitive. There are better options out there.

While the initial prescription was easy to get, they continued charging me maintenance but never reviewed my messages to get a refill. I waited 3 weeks for them to review my refill request and then when they charged me for the upcoming month, I cancelled immediately and reached out to request they refund me for the month they just charged. They strung me along for 2 months before ultimately declining to refund me even though they hadn't rendered services. Stay away.

Absolute scam artist !!! Crooks. They will steal from you . I tried their pharmacy service . I had a horrible reaction to the medication . I sent an email and requested to cancel until I spoke to my primary care physician . They replied and said no further orders would be processed . True to their word they stopped shipping the medication but continued to charge my card . Once I confronted them , they acknowledged that they continued charging after I cancelled , acknowledged that they had not sent any orders to me , refused to refund the money. I had to contest the charge with my bank and am preparing to sue . Stay away from this pharmacy !!

I trusted Nurx at one of the most vulnerable points in my life. I won’t make that mistake again, and I’ll make sure others know better too. They ignored urgent refill requests for my medication, putting my health at serious risk. No communication, no care; just negligence. Don’t trust them with your health.

Stay away from them. No effective communication from the “medical staff” but fast to charge your account. Never received the service.

Would give them 0 if I could. You can add your insurance but they're all about profit and will charge your card. They won't refund you, or let you know in advance that they're not using insurance. Had this problem happen TWICE. My mistake for thinking they would correct the error on the second go around.