fd M.
Very bad customer service/ very high fees
Very bad customer service. Very high fees relative to performance. . I would look elsewhere or use a very low amount of capital.

Nurp is a financial software company dedicated to helping investors harness the power of algorithmic trading. Our advanced trading algorithms are designed to analyze and execute trades in Forex, Gold, and Cryptocurrency markets—giving individuals an edge through automation, data, and precision.We work with high-net-worth individuals, entrepreneurs, executives, and those planning for retirement who are seeking smarter, tech-driven ways to grow and manage their portfolios. Whether you're new to algorithmic strategies or looking to scale your investment performance, Nurp provides the tools, transparency, and support to help you stay ahead of the curve.Our commitment to innovation, education, and client success is at the core of everything we do. We believe in empowering our clients with cutting-edge technology backed by real results and real people.
Nurp (nurp.com) has 515 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Showing 19 reviews with 1 star · Clear filters
fd M.
Very bad customer service. Very high fees relative to performance. . I would look elsewhere or use a very low amount of capital.
Mack B.
Contracts are vague and don't provide any recourse for the client. I wouldn't do business again with this company. The fee's are high compared to others with subpar product performance.
lewis J.
I’ve had two Nurp trial accounts running for about 2 months. One is down roughly 20%, the other is down around 60%. When I asked before signing up if their strategies used a grid or martingale approach, they were adamant that they do not. But based on what I’ve seen live — when a trade goes negative, they keep increasing position size again and again until it either recovers or the account hits max drawdown — this looks very much like a martingale/grid system in practice. This is important to know, because this style of trading can look good for long stretches but then blow up an account during a bad run, which is exactly what happened to one of mine. Support and onboarding were smooth, but the risk management approach is not what I was led to believe. Be aware of this before committing significant funds.
Saketh P.
I paid 17k to nurp to sign up for their bots. When I signed up, they promised me a special price on all their current algo as well as their future algos. But now they have come up with new algo called intelligent investor and they are not honoring the special price that they have promised. Extremely disappointed.
Anderson
I blew 2 accounts with recomended settings!! First with Yellen and now The Fed bot! Don’t recommend these softwares at all as you may get lucky and gain some profits and the next day wipe it all away. About $30k of my money lost on Yellen and $50k on The Fed. $80,000 just like that down the drain + $18k in software fees👎
Response from NurpSep 5, 2024
Thank you for your review. We regret that your experience has been less than satisfactory and understand the concerns you’ve raised. It’s important to fully engage with our course materials, where you completed 0%, to effectively manage risk, including setting stop losses. Our support team is here to help, and we encourage you to stay proactive in managing your investments. Please reach out directly so we can address your concerns and assist you further.
Todd S.
I left a 5-start review previously. But after this past week's events of the FED Bot failure and losing all my money (As did everyone else, except for Jeff) I will tell you DO NOT use NURP. You can see from this link that the founder Jeff's trading account did lose a dime - myfxbook dot com/members/Jeffsek/fed-bot/10461375 The rest of us were told this was a black swan event, and everyone lost, except that wasn't true. Updated - Your reply is a lie.
Response from NurpAug 2, 2024
Hello Todd, we can assure you that the same affects that took place on your account during the JPY event, happened to ours unless you did not follow the guidance posted in our community from our team leading up to the actual event. Nonetheless, we want to make sure you your needs and concerns are addressed directly with our team. Please reach out to our Customer Service department for further information.
Ashraf G.
Thanks to God I was very close to buy this garbage can! Extremely expensive for a so low quality untested enough software! The minimum this company needs to do is to give, those who lost a lot recently, their subscription fees back with a big apology!!
Response from NurpJul 29, 2024
The recent market turbulence has been challenging for not only Nurp customers but for the Forex community as a whole. We sincerely empathize with the difficulties traders have been experiencing. If you would have purchased our product Ashraf, I can assure you that Nurp provided our community everything they needed in order to navigate through this event with best possible outcomes. Have a wonderful day!
Samuel
After 4 month with Nurp I have lost most of my savings. Do not use this company ! I would like to add Nurp responses are they recommend stop loss protector, this was not the case before and there product would not work well with it. Second Nurp says they provided everything possible to help the community navigate, they were always a day late and came up short. Big talk and lots of justification but in my mind they came up short and have been in many other ways before this event.