NuLeaf NaturalsReviews of nuleafnaturals.com

Response from NuLeaf NaturalsSep 16, 2026

Hi, We apologize for the delay in responding, we were dealing with some access issues on our Trustpilot account and are just getting caught up now. Only receiving half your order, and then not hearing back after reaching out five separate times, is definitely not okay, and we'd like to dig into what happened here. Could you share your order ID with us so we can look into it properly? Or feel free to contact our Customer Support team directly at [email protected]. Have a great day!

Response from NuLeaf NaturalsSep 16, 2026

Hey Kelly, We apologize for the delay in responding, we were dealing with some access issues on our Trustpilot account and are just getting caught up now. Going from being genuinely happy with the quality and pricing to waiting 9 days with no movement is a tough shift to see, and we understand why that's disappointing after having such a good history with us. Could you share your order ID with us so we can look into what happened here? Or feel free to contact our Customer Support team directly at [email protected]. Have a great day! ⭐

Response from NuLeaf NaturalsSep 16, 2026

Hey Stacy, We apologize for the delay in responding, we were dealing with some access issues on our Trustpilot account and are just getting caught up now. Sometimes delays like this can happen on the carrier's side, which isn't the experience we want for you at all. If your cancellation hasn't gone through yet, please share your order ID with us, or reach out directly to our Customer Support team at [email protected] so we can look into it. Have a great day!

Response from NuLeaf NaturalsSep 16, 2026

Hi Whisky, We apologize for the delay in responding. We were experiencing some access issues with our Trustpilot account, but we're here now. We'd also like to acknowledge that military and first responder discounts are no longer part of our current offerings, and we truly understand how disappointing that change can feel, especially for those who valued that support. We appreciate you taking the time to share this with us. Have a great day! ⭐

Response from NuLeaf NaturalsSep 16, 2026

Hey Barry, We apologize for the delay in responding; we were experiencing access issues with our Trustpilot account, but we're here now and would like to speak with you further about this. Ten days with no sign of the order and no response from our team is understandably frustrating. Could you please share your order ID so we can look into everything? Or you can reach out directly to our Customer Support team at [email protected]. Have a great day! ⭐

Response from NuLeaf NaturalsSep 18, 2026

Hey David, We're really sorry for the delayed response here, we were dealing with some access issues on our Trustpilot account and truly appreciate your patience while we caught up. Looking into your order #1604384, we're happy to confirm the missing items were already taken care of, with a replacement sent out to you on January 21st 2025. We hope this brought things back on track for you, and we're grateful for the chance to make it right. Have a great day! ⭐

Response from NuLeaf NaturalsSep 18, 2026

Hi, We apologize for the delay in responding; we were experiencing access issues with our Trustpilot account, but we're back now. Sometimes delays like this can happen on the carrier's end once an order is marked as shipped, which isn't the experience we want for you either. If you're having any issues, please reach out directly to our Customer Support team at [email protected]. Have a great day!

Response from NuLeaf NaturalsSep 18, 2026

Hey Jackie, We sincerely apologize for the delayed response here. We were experiencing some access issues with our Trustpilot account and are just now getting caught up on reviews. Looking further into order #1603297, we're happy to confirm that a response was sent to you by email, and the order was successfully delivered on January 13th. If you have any further questions or concerns, please don't hesitate to reach out to [email protected]. Have a great day!