Nu ImageReviews of nuimagemedical.com

Response from Nu ImageOct 12, 2026

Patricia, we're glad you're looking forward to the program. Partner discounts and coupon codes are applied at checkout, and each one has its own terms, so if a promised discount didn't appear, our team can check whether it qualifies and explain why. We're also glad to walk through any part of checkout that felt confusing. Send us a note at [email protected] or 888-520-3438.

Response from Nu ImageOct 12, 2026

Vickie, thank you for such specific suggestions, and you're right that scrolling back through years in a date picker is tedious; we've passed that on to our web team. For login trouble, the reset-password link on the login page is the quickest fix, and if it doesn't work, our team can step in. When a card is declined, the decision usually comes from the issuing bank, but we're happy to help figure out what's happening. Call 888-520-3438 or email [email protected] anytime.

Response from Nu ImageOct 12, 2026

Anthony, a "go back" button is a great suggestion, and it's been passed to the team that builds our enrollment pages. In the meantime, if an answer needs to change after you've moved on, our support team can make sure the provider sees the corrected information before reviewing. Just let us know at [email protected] or 888-520-3438.

Response from Nu ImageOct 12, 2026

Elizabeth, we're sorry the code gave you trouble. Coupon codes usually apply only to specific products, plans, or first orders, and an expired or mismatched code won't apply at checkout. If you send us the code, our team will check why it didn't work and let you know what's available. Email [email protected] or call 888-520-3438.

Response from Nu ImageOct 12, 2026

Curt, "easy as 1-2-3" is exactly what we're aiming for, so thank you. If there's anything that would turn this into a five-star experience, we'd love to hear it. Our team is reachable at [email protected] or 888-520-3438.

Response from Nu ImageOct 12, 2026

Robert, thanks for checking in. Once the pharmacy fills your prescription, a tracking number is emailed automatically, so you'll know exactly when it's on the way. If you'd like an update before then, our team can look up where things stand. Contact us at [email protected] or 888-520-3438.

Response from Nu ImageOct 12, 2026

That's a fair point, and we appreciate the neutral rating rather than a guess. Filling out a questionnaire is only the first step, and the real experience comes with provider review, delivery, and support. We'd love to hear back once you've had the full picture, good or bad. Any questions along the way can go to [email protected] or 888-520-3438.

Response from Nu ImageOct 12, 2026

Charles, thank you for telling us what matters to you. Patients can message their prescribing provider through their account at any time, and where it's offered, a phone or video consult can be scheduled from the patient profile. If you'd simply rather talk to a person, our support team picks up the phone during business hours. Call 888-520-3438 or email [email protected].