Marc B.
No response for over 2 months about a purchase. RECTIFIED 10/20/23Owner finally refunded today.
I purchased a microwave cabinet on August 10, 2023 from this website. Today is September 23rd, 2023 and I haven't received it. They charged my card, I have emailed them 2 times, once last week, and once the week before. I received no reply and I am going to dispute the transaction as well, leave the worst reviews possible if they don't take the 30 seconds it takes to let me know if the damn thing is being built, coming from China or Iraq or wherever they get them from, etc. It is supposed to be prebuilt in the USA and painted. They have some nerve charging me and not shipping me something or at least taking a minute to explain their side of the story. Refusing to reply to my email makes everything worse. However, after the initial bad experience, they finally refunded me today 10/20/2023. It shouldn't take long for anybody to respond, especially when the emails have an order number and it was such a small price. $205 isn't a huge purchase, but I still have to build it myself because they couldn't take 10 seconds to email me to tell me if there would be a delay, etc.