NuEarReviews of nuear.com

I was lied to by my Audiologist when they said my Nuear would work with apple bluetooth and it did not work, but there were models that had it. For $6.500 I was sold a lie and I complained and no one did anything about it. I assumed they took my problem to Nuear. As far as hearing goes, I still need sub titles on TV and ask people to repeat. It is not very good in crowds but music is good, as I am a musician. Bottom line I won't buy Nuear again nor go back the same audiologist

I bought the in the canal hearing aids,have had them for 3 years,paid $7000 for them and have a lot of problems. Both aids have quit and have to send them back to get fixed. The sound quality has gotten poorer as they get older. I would not recommend this hearing aids.

Please read NuEar's response below. Such a poor response, but thank you for finally admitting that NuEar's hearing aids have a problem. You asked me to wipe the batteries often? They stop working within minutes! The batteries degrade at +50% humidity? ARE YOU KIDDING ME? I specifically asked about this prior to buying. You asked me to keep consulting my Hearing Professional and to call your call center? Why, I have....they tell me me that they have never heard of the problem. I paid $7,000 for a product that I cant use all of the time. Again, sad response. Reply from NuEar 17 hours ago Hi Andy, I'm sorry to hear about the experience you have had with the hearing aid's performance when the battery is exposed to perspiration. The Zinc Air battery needs external oxygen to power its chemical reaction. The battery also responds to the relative humidity of the environment. Performance can degrade at 45C or 113F or more when humidity is greater than 50% for batteries dispensed in the US. The hearing aid needs to let the battery breath to give the battery the chemical reaction. Our Engineers recommend that you wipe the battery and the hearing device frequently when the temperature and humidity are high. We continue to work on the design of the hearing aids to improve the hydrophobic qualities of the hearing aid. Please continue to consult with your Hearing Health Professional, and if you would like to speak with one of our Service Team Members to discuss other strategies for success, please call the following toll-free number, 800-721-3573. Sincerely, NuEar

Have had nothing but problems with the hearing aids. I'm constantly taking them in because they just stop working. They have been worked on and replaced several times. Half the time I still dont hear that well with them. Would not recommend them. For $5000.00 they should be a better product.

After spending $7,000 on these hearing aids I am not satisfied at all. The connection to my iPhone is of poor quality to no quality. I am very unhappy and feel ripped off. I went to the hearing center where I bought these worthless aids but only get to talk to the tech who doesn’t follow up. The actual hearing professionals I can’t get a hold of during the COVID time but actually it is your product. You should be ashamed of taking our money and not backing up your product. You should provide replacements for me but you won’t.

So many problems, where to start. The mini mic does not work. It stays on for five to ten minutes and then shuts down. Actually green light is still blinking, but sound is not transmitted. My first mini mike was returned for this reason. Replacement is no better. Thrive- oh bother. Often stops recognizing my aids. Sometimes recognizes one ear and some times the other. Today while using data on my I phone 7 my hearing aids turned off. Back on when I stopped using data. I’ve had these for greater than a month but will return them as defective products, not because I don’t like them. I chose these for the mike capability. I count on them to make my world bigger- classes, church, etc. the performance is not acceptable.