NuamoreReviews of nuamore.com

Response from NuamoreDec 15, 2025

Hi Jane, Thank you for sharing this. I’m really sorry for the delay and understand how concerning it is when an order takes longer than expected. We’ve reached out to you privately with the tracking information, and according to the latest update, your watch is expected to be delivered this week. We’ve also contacted the courier directly and asked them to expedite the delivery as much as possible. Thank you for your patience while this is being resolved. We’re closely monitoring the shipment and are here to help until it safely reaches you. Warm regards, Sophie, Team Nuamōre 💙

Response from NuamoreDec 15, 2025

Hi Amie Thank you for sharing your experience. I’m truly sorry for the frustration caused by the shipping delay, and I understand how upsetting it is when a package appears to be stalled for an extended period. In situations like this, we’re required to first investigate with the carrier and confirm that the package is officially declared lost before we’re able to proceed with a refund. During this process, we remained in communication and also offered a free replacement as a faster resolution option, which we shared in good faith to help you receive your watch sooner. We take every inquiry seriously and responded to each message while working through the carrier investigation. We’ve reached out privately again so we can finalize this matter with you directly and ensure it’s resolved properly. Thank you for bringing this to our attention and for giving us the opportunity to clarify and make this right. Warm regards, Sophie, Team Nuamōre 💙

Response from NuamoreDec 15, 2025

Hi Reagan, Thank you so much for taking the time to share this. We’re really happy we could help with the last-minute color change and make the process easy for you. Your kind words about our customer service truly mean a lot to our team. We appreciate the recommendation and are so glad you had a great experience with us. Warm regards, Sophie, Team Nuamōre 💙

Response from NuamoreDec 15, 2025

Hi Caroline, Thank you so much for sharing this. We absolutely love hearing that your Oceana watch was part of a girls’ beach trip and that it brought you so many compliments. That’s exactly the kind of moment we design our pieces for. We’re also really glad our team could help sort out the promo code and make everything right for you. Knowing you’re enjoying both the waterproof design and the overall experience truly means a lot to us. We can’t wait to have you back for more Nuamōre pieces soon. Warm regards, Sophie, Team Nuamōre 💙

Response from NuamoreDec 15, 2025

Hello Victoria, Thank you so much for this wonderful feedback. We’re truly honored that you own two of our watches and wear them every day. That means more to us than we can say. We’re glad you love the design, and it’s great to hear you had the sizing done professionally to keep everything just right. Thank you for your continued support and for sharing your experience with others. Warm regards, Sophie, Team Nuamōre 💙

Response from NuamoreDec 15, 2025

Hi Julie, Thank you for sharing your experience and for the thoughtful feedback. We understand how important delivery timelines are, especially for international orders, and we’re sorry the shipment to Australia took longer than expected. We’re glad our team was able to step in quickly once you reached out and that your order arrived soon after. It truly means a lot to hear that you’re happy with the quality and felt it was worth the wait. Thank you for your patience and for giving us the chance to assist. Warm regards, Sophie, Team Nuamōre 💙

Response from NuamoreDec 15, 2025

Hi Michele, Thank you for sharing your experience, and I’m really sorry to hear about the frustration this caused. I completely understand how disappointing it is when the fit isn’t what you expected, especially after you were excited about the watch itself. We want to make sure you’re properly taken care of, and I’ve reached out to you privately so we can review this together and find the best possible solution for you. Thank you for giving us the opportunity to assist further.

Response from NuamoreDec 15, 2025

Thank you so much for sharing this lovely message. It truly means a lot to us that you chose Nuamōre again, and we’re delighted to hear your granddaughter will be receiving her watch for Christmas. What a special gift. We’re so happy our designs can be enjoyed by both the young and the young at heart. Thank you for your continued support and trust in our brand. Warm regards, Sophie, Team Nuamōre 💙