National Tire & WheelReviews of ntwonline.com

Response from National Tire & WheelDec 27, 2024

Since you didn't use your email or give us an order number, I cannot see which order you are talking about. If we had a delay in shipping the order out, we would have contacted you. Most of our orders get out within 24 hours. If the order is delayed by a shipping company, we can check in to it if you provide your name, order number, or phone number, or better yet, call us at 1-800-847-3287. Unfortunately, once an order leaves this building, we do not have any control of it and this time of the year is when all of the shipping companies get way behind. Sorry for the delay, but give us some information so we can help you out.

Response from National Tire & WheelDec 6, 2024

Tom, Yes, Unfortunately this time of the year, the shipping companies are definitely slower than normal with the Christmas holiday, plus we had Thanksgiving thrown in there. Once an order leaves this building, we do not have a lot of control over it. Regarding your lug nuts, I do not see where you contacted us about the lug nuts not showing up. I just left you a voicemail to see if you had received them yet. If you still have not received them, give us a call and we will either track them down or get out another set out. 1-800-847-3287 Ask for JC at X118.

Response from National Tire & WheelSep 3, 2024

Robert, Thanks for the business and the review. We appreciate both.

Response from National Tire & WheelSep 3, 2024

Cherie, Thanks for the business and the review. We appreciate both.

Response from National Tire & WheelSep 3, 2024

Zach, Thank you, I will let Mike know. Thanks for the order.