Cyn
Great service
Great service, friendly staff, prompt. Shane was great with communications and Tae provided derailed info about what I need to keep an eye on. My entire family uses this shop and we always recommend.
National Tire & Battery is listed under Auto Parts & Wheels.
National Tire & Battery (ntb.com) has 144 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Showing 83 reviews with 5 stars · Clear filters
Cyn
Great service, friendly staff, prompt. Shane was great with communications and Tae provided derailed info about what I need to keep an eye on. My entire family uses this shop and we always recommend.
El B.
Flat tire on Tundra fixed free of charge. I had a mystery leak on one of the tires that needed to be identified and repaired. Jeffry at the i-45N Woodlands/Shenandoah got his team right on it. Just spraying the tire did not work, so they had to dismount it to soak and find the leak. Tire was fixed, balanced and remounted in short order. Solid service.
Susan
I bought my tires from this company and only trust them when I need service on my tires. Thank you for a wonderful service.
AC
First experience with the Virginia Beach store and went through the easy online booking. Arrived early and was welcomed by Joe who began the process. He was thorough and very knowledgeable. The team of Reggie and Alex took over and within 20 minutes I had a new tire at a great price! I found my new place for all my tire needs. Great job NTB Independence Blvd in Virginia Beach!
Brad B.
5 stars, fantastic service. Particular callout to Trav, the NTB rep who greeted me and handled my request. Had a rough morning. 1 car in the shop for repairs and only remaining car had a huge bolt in the front left tire. Needed the car today. Showed up with no appointment at the Cockesville, MD NTB location just a few minutes after they opened. When I entered, Trav was on the phone with an irate customer. He remained calm and professional through that entire conversation with myself and another customer waiting patiently in the lobby. As soon as the call was resolved Trav immediately took care of the first waiting customer. When it was my turn Trav assured me that they would be able to look at my car quickly even though I had no appointment. True to their word, my car was almost immediately pulled into the garage and I was on my way with a patched tire repair in just about 1 hour. HUGE thanks to Trav for his prefessionalism and high-quality customer service. And thanks to the NTB team in general for the quick turnaround on my emergency request!
Shazia D.
Had to get a flat tire repaired and John the tech had me put in 1 hour. Excellent service. Telegraph location in Woodbridge
Andy G.
The service was quick and simple and the customer assistance was very friendly and helpful!
Patti A.
Went in to get air in my tires. Not only did they take care of that, they discovered a nail in one of the tires and repaired it right away. Excellent customer service!